All templates

Automated Square Chargeback Dispute Evidence Drafts

Every morning, WebRun checks Square for new chargeback notifications, pulls the transaction details and any available evidence, drafts a dispute response packet, and logs it in Google Sheets with the deadline date so you can review and submit before time runs out.

Runs on WebRun · Strict Lockdown policy
Every day at 7:30 AM WebRunorchestrates each step
1 Square detect new chargebacks and pull transaction evidence
2 Google Sheets log the chargeback and store the drafted response
In short

How do I automatically prepare Square chargeback dispute responses before the deadline?

WebRun checks Square for new chargebacks every morning, pulls transaction details and available evidence for each dispute, drafts the response packet, and logs everything in Google Sheets with the response deadline highlighted. Your team reviews and submits the dispute in Square. Nothing is filed without human approval.

  • No chargeback response deadline is missed due to a missed notification
  • Evidence packets are pre-drafted, cutting the time your team spends on each dispute
  • Disputes are never submitted without a human reviewing the response first

Built for Square merchants · retail shop owners · e-commerce sellers using Square · service business owners

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens squareup.com/dashboard/disputes in a real browser with your saved login - no setup, no API keys.

  2. 1
    Square - detect new chargebacks and pull transaction evidence
    squareup.com
    WebRun in Square: detect new chargebacks and pull transaction evidence
    WebRun opens Square to detect new chargebacks and pull transaction evidence.
    • Open Square Dashboard and navigate to Disputes
    • Identify any new chargebacks opened in the last 24 hours
    • Pull the transaction date, amount, card brand, reason code, and response deadline for each
    • Collect available transaction evidence: receipt, delivery confirmation, customer interaction notes

    Done when Every new chargeback has its details and available evidence collected.

  3. 2
    Google Sheets - log the chargeback and store the drafted response
    google.com
    WebRun in Google Sheets: log the chargeback and store the drafted response
    WebRun opens Google Sheets to log the chargeback and store the drafted response.
    • Log each chargeback as a new row: transaction ID, amount, reason code, deadline, status
    • Paste the drafted dispute response text into the Evidence column for team review
    • Set status to 'Needs review' and flag rows where the deadline is within 3 days

    Done when All new chargebacks are logged with draft evidence and deadline flags.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
squareup.com/dashboard/disputes
ScheduleRuns automatically on this cadence
Every day at 7:30 AM
DeliveryHow each run's result reaches you
Chargeback tracker · Google Sheets
OutputWhat each run produces - A Google Sheet row per chargeback with transaction details, response deadline, and a drafted evidence packet for human review before submission.
Spreadsheet
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will WebRun submit the dispute response automatically?

No. WebRun drafts the evidence packet and logs it for your review. You or a team member submits the response in Square after approving the content, ensuring nothing is filed without your sign-off.

How does it know what evidence to include?

It pulls whatever Square has on the transaction: receipt details, customer name, card last four, date, and any delivery or fulfillment notes. You add any offline evidence before submitting.

What if the deadline is very close when the chargeback is first detected?

WebRun flags rows where the response deadline is within 72 hours so your team can prioritize those immediately.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.