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Automated Smile.io Weekly Loyalty Scorecard

Every Monday, WebRun opens the Smile.io merchant dashboard, captures this week's points issued, points redeemed, and new VIP tier upgrades against the prior week, sends the marketing lead a WhatsApp scorecard with the redemption rate, and schedules a 30-day reminder to review the current tier campaign.

Runs on WebRun · Strict Lockdown policy
Every Monday at 9:00 AM WebRunorchestrates each step
1 Smile.io check loyalty program activity
2 Google Calendar schedule a campaign review
3 WhatsApp send the scorecard
In short

How do I track my Smile.io loyalty program performance weekly?

WebRun checks the Smile.io merchant dashboard every Monday for points issued, points redeemed, and new VIP tier upgrades, sends the marketing lead a WhatsApp scorecard with the week's redemption rate, and schedules a 30-day reminder to review the current campaign. This keeps loyalty program performance visible on a regular cadence.

  • Loyalty performance lands in WhatsApp every Monday without a dashboard check
  • Redemption rate is calculated automatically for a quick read
  • Campaign reviews are scheduled instead of forgotten

Built for ecommerce marketing teams · Smile.io merchants · loyalty program managers · DTC brand marketers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens smile.io in a real browser with your saved login - no setup, no API keys.

  2. 1
    Smile.io - check loyalty program activity
    smile.io
    WebRun in Smile.io: check loyalty program activity
    WebRun opens Smile.io to check loyalty program activity.
    • Open the Smile.io merchant dashboard and go to Analytics
    • Capture this week's points issued, points redeemed, and new VIP tier upgrades
    • Compare against the prior week's totals

    Done when This week's issued, redeemed, and tier upgrade totals are captured with a comparison.

  3. 2
    Google Calendar - schedule a campaign review
    calendar.google.com
    WebRun in Google Calendar: schedule a campaign review
    WebRun opens Google Calendar to schedule a campaign review.
    • Create a calendar reminder to review the current VIP tier campaign in 30 days
    • Title it with this week's redemption rate for context
    • Skip creating a duplicate if a review is already scheduled

    Done when A 30-day campaign review reminder is on the calendar.

  4. 3
    WhatsApp - send the scorecard
    whatsapp.com
    WebRun in WhatsApp: send the scorecard
    WebRun opens WhatsApp to send the scorecard.
    • Draft a short WhatsApp summary of this week's loyalty numbers
    • Send it to the marketing lead's own number
    • Note the redemption rate as a percent of points issued

    Done when The marketing lead has this week's loyalty scorecard in WhatsApp.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
smile.io
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Loyalty scorecard · WhatsApp
OutputWhat each run produces - A weekly loyalty scorecard with points issued, redeemed, and the redemption rate.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it change the rewards program settings?

No. WebRun only reads program activity and reports it. Adjusting point values or VIP tiers stays a decision made directly in Smile.io.

How is the redemption rate calculated?

It divides points redeemed by points issued for the week, giving a simple read on how much of what customers earn actually gets used.

Why schedule a 30-day review?

Loyalty campaigns are usually judged over weeks, not days, so a 30-day cadence gives enough data to decide whether the current tier structure is working.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.