Automated Site24x7 Downtime Incident Logging
Every few minutes, WebRun checks Site24x7 for monitors reporting downtime, logs each new incident to a Google Sheet with the start time and affected monitor, emails the team an alert, and updates the same row with the recovery time once the monitor comes back up.
How do I automatically log Site24x7 downtime incidents?
WebRun checks Site24x7 every few minutes for monitors reporting downtime, logging each new incident to a Google Sheet with the start time and emailing the team an alert. Once the monitor recovers, it updates the same row with the recovery time and total downtime, so there is a complete, accurate incident log without anyone updating it by hand.
- Every incident is logged automatically with accurate start and recovery times
- The team gets an email the moment something goes down and again when it recovers
- A complete incident history exists without anyone updating a sheet by hand
Built for IT operations teams · site reliability engineers · web hosting providers · e-commerce ops teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.site24x7.comin a real browser with your saved login - no setup, no API keys. -
1
Site24x7 - check monitor status
site24x7.com
WebRun opens Site24x7 to check monitor status. - Open Site24x7 and review the status of all monitors
- Identify any monitor that just went down
- Note the monitor name, the location it was checked from, and the time
Done when Every newly down monitor is identified with its check location and time.
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2
Google Sheets - log the downtime incident
google.com
WebRun opens Google Sheets to log the downtime incident. - Open the Site24x7 Incident Log sheet
- Add a new row for each newly down monitor with the start time
- Update the row for any monitor that has since recovered with its recovery time and total downtime
Done when The sheet reflects every current and recently recovered incident.
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3
Gmail - email the incident alert
gmail.com
WebRun opens Gmail to email the incident alert. - Draft and send an alert email to the team for each new incident
- Include the monitor name, the time it went down, and the check location
- Send a short follow-up email when the monitor recovers
Done when The team has been emailed about every new incident and its recovery.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does this replace Site24x7's own alerting?
No. It runs alongside your existing Site24x7 alert contacts. It adds a logged spreadsheet history and an email record, it does not change your monitor or alert configuration.
Will it email your customers about the downtime?
No. The alert email goes only to your internal team. WebRun never contacts your customers about an outage.
How is total downtime calculated?
From the difference between the time Site24x7 first reported the monitor down and the time it reported recovery, logged directly on the same sheet row.
Related templates
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