Alert your team the moment a chain-of-custody incident is logged
Every few minutes, WebRun checks O'Neil Stratus for newly logged chain-of-custody exceptions or incidents, posts an immediate alert to your operations Slack channel, and records the incident details in your compliance tracking sheet.
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How do I get instant alerts for chain-of-custody incidents in records management?
WebRun monitors the O'Neil Stratus audit log every few minutes for new chain-of-custody exceptions, posts an immediate alert to your operations Slack channel with the incident details and affected records, and logs each exception in a Google Sheets compliance tracker so your team can respond and track resolution in real time.
- Operations teams are alerted within minutes of any chain-of-custody exception
- Every incident is automatically logged with open status in the compliance tracker
- No client is notified externally without a staff member reviewing the incident first
Built for records management companies · secure shredding services · records center operations managers · NAID-certified destruction operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
oneilsoftware.comin a real browser with your saved login - no setup, no API keys. -
1
O'Neil Stratus - detect new chain-of-custody exceptions
WebRun opens O'Neil Stratus to detect new chain-of-custody exceptions. - Open O'Neil Stratus and check the audit log for chain-of-custody exceptions flagged since the last run
- Capture the incident type, affected container or item reference, date and time, and the staff member involved
- Note any client account linked to the affected records
Done when Every new chain-of-custody exception is identified with its full details.
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2
Slack - alert operations manager immediately
WebRun opens Slack to alert operations manager immediately. - Post an immediate alert to the operations Slack channel with the incident type, affected records, and timestamp
- Tag the operations manager and any relevant account manager for the affected client
- Include the O'Neil Stratus reference number so the team can pull up the full record quickly
Done when The operations team has a real-time alert in Slack for every new incident.
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3
Google Sheets - log incident in compliance tracker
WebRun opens Google Sheets to log incident in compliance tracker. - Add a new row to the incident compliance tracker for each exception flagged
- Log the incident type, affected item, client account, timestamp, and the assigned staff member
- Mark the resolution status column as 'Open' for the team to update as the incident is addressed
Done when Every new incident has a logged row in the compliance tracker with open status.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
How quickly does it alert the team after an incident is logged?
WebRun checks O'Neil Stratus every few minutes, so the Slack alert typically reaches your operations manager within minutes of the exception being recorded in the system.
Does it automatically notify the affected client about the incident?
No. WebRun only alerts your internal team via Slack and logs the incident internally. All client communications about chain-of-custody exceptions are handled by your staff after reviewing the details.
What counts as a chain-of-custody exception?
It captures any exception flagged in the O'Neil Stratus audit log, including missing scan events, broken seal records, unauthorized access attempts, and misrouted containers.
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