Automated ShareChat Comment Reply Queue
Every morning, WebRun opens ShareChat, goes through the comments left on your recent posts, picks out the ones nobody has answered, drafts a short reply for each in your voice, queues them in Microsoft Teams for approval, and pings you on Telegram with the count and the ones that look urgent.
How do I reply to ShareChat comments while the post is still being seen?
Every morning, WebRun opens ShareChat, reads the comments on your recent posts, and picks out the ones nobody has answered. It drafts a short reply for each in your voice, queues them in Microsoft Teams for approval, and pings you on Telegram, so your audience gets an answer the same day.
- Comments get an answer the same day the post is being seen
- Every public reply is approved by a human before it goes out
- Complaints and direct questions are pushed to the top of the queue
Built for community managers · creators · regional brand teams · social media agencies
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
sharechat.comin a real browser with your saved login - no setup, no API keys. -
1
ShareChat - collect unanswered comments
sharechat.com
WebRun opens ShareChat to collect unanswered comments. - Open ShareChat and go through the posts you published in the last few days
- Read the comments on each post and skip any you or a teammate already replied to
- Capture the comment text, the commenter, and the post it sits under
- Note the likes and shares on the post so busy threads can be handled first
Done when Every unanswered comment on your recent posts is captured with its post.
-
2
Microsoft Teams - queue a drafted reply for each
microsoft.com
WebRun opens Microsoft Teams to queue a drafted reply for each. - Post the reply queue to your social channel in Microsoft Teams
- Under each comment, add a short drafted reply in your usual tone and language
- Group the comments by post and put the most-seen post first
- Leave every reply unposted. Publishing it in ShareChat is a human step you take after reading the draft
Done when Each unanswered comment has a drafted reply waiting for approval in Teams.
-
3
Telegram - ping you with what needs a reply
telegram.org
WebRun opens Telegram to ping you with what needs a reply. - Send a short Telegram message with how many comments are waiting and on which posts
- Highlight any comment that reads as a complaint or a direct question
- Link back to the Teams queue so replies can be approved from your phone
Done when You have today's comment count and the ones that need you first.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it post replies on ShareChat without me?
No. Every reply is drafted and queued in Microsoft Teams for you to read. Nothing appears publicly on ShareChat until a person approves and posts it.
Can it match how we normally reply?
Yes. Give WebRun a few of your past replies or a tone note and it drafts in that voice and language, so approving is usually a read and a click.
How does it avoid drafting a reply twice?
It reads the live comment thread each morning and skips anything you or a teammate already answered, so a comment only enters the queue once.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.