Automated Commission Dispute Triage
Throughout the day, WebRun reads new commission dispute emails from reps, looks up the deal and payout detail in QuotaPath, drafts a fact-based reply for review, and posts finance a triaged Slack queue so every dispute is logged with context and nothing sits ignored in an inbox.
How do I triage and resolve commission disputes from reps?
Throughout the day, WebRun reads new commission dispute emails from reps, pulls the disputed deal, credit, and payout from QuotaPath, and drafts a factual reply in Gmail for finance to review. It posts a triaged Slack queue ordered by age, so every dispute is logged with context and none is left unanswered, and no reply sends without approval.
- Every dispute is logged with the deal and payout detail
- Replies are drafted factually, never sent without review
- The oldest dispute is surfaced first, none forgotten
Built for sales finance · commission analysts · revenue operations · sales operations
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
mail.google.comin a real browser with your saved login - no setup, no API keys. -
1
Gmail - read incoming disputes
gmail.com
WebRun opens Gmail to read incoming disputes. - Read new emails where a rep questions a commission or payout
- Identify the rep, the deal, and what they are disputing
- Draft a clear, factual reply and leave it unsent for finance to review and send
Done when Each dispute email is understood and a reply is drafted for review.
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2
QuotaPath - pull the deal and payout
quotapath.com
WebRun opens QuotaPath to pull the deal and payout. - Open QuotaPath and pull the deal, credit, and payout the rep is questioning
- Capture how the commission was calculated, including plan and rate
- Attach that detail to the dispute so the reply is grounded in facts
Done when Each dispute has the QuotaPath deal and payout detail attached.
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3
Slack - post the triaged queue
slack.com
WebRun opens Slack to post the triaged queue. - Post a triaged queue of open disputes to the finance channel
- Show the rep, deal, amount in question, and a suggested resolution
- Order by age so the oldest dispute is handled first
Done when Finance has a triaged dispute queue with context for each item.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reply to the rep on its own?
No. WebRun drafts a factual reply in Gmail and leaves it unsent. Finance reviews the draft and the queue, then sends it, so no answer goes to a rep without a human.
How does it make the reply accurate?
It pulls the exact deal, credit, and payout from QuotaPath, including the plan and rate used, so the drafted reply and the queue entry are grounded in how the commission was actually calculated.
What stops a dispute from being forgotten?
Every dispute lands in the Slack queue ordered by age, so the oldest is surfaced first and nothing is left sitting unanswered in an inbox.
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