Automated RV Quote Follow-Up Email Drafts
Every morning, WebRun opens IDS Astra, finds sales quotes that have been sitting open for 48 hours or more without a response, drafts a personalised follow-up email for each customer in Gmail, and posts your sales team a Slack list of the drafts ready to review and send.
How do I automatically follow up on open RV sales quotes?
WebRun checks IDS Astra every morning for sales quotes that have gone unanswered for 48 hours, drafts a personalised follow-up email in Gmail for each customer referencing the exact unit quoted, and posts a Slack summary so your team can review, approve, and send with one click.
- No open quote sits ignored for more than 48 hours
- Salespeople spend seconds approving drafts instead of writing from scratch
- Quotes over seven days old are flagged as urgent automatically
Built for RV dealers · RV sales teams · trailer dealerships
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.ids-astra.comin a real browser with your saved login - no setup, no API keys. -
1
IDS Astra - find open quotes past 48 hours
WebRun opens IDS Astra to find open quotes past 48 hours. - Open the Sales module in IDS Astra and filter quotes by status Open
- Identify quotes where the last customer contact is 48 hours or more ago
- Capture customer name, email, unit quoted, price, and the salesperson on file
Done when Every open stale quote has its customer and unit details captured.
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2
Gmail - draft personalised follow-up per customer
WebRun opens Gmail to draft personalised follow-up per customer. - Open Gmail and create a draft for each stale quote
- Address the email to the customer and reference the specific unit by year, make, and model
- Write a short, friendly follow-up noting the quote is still available and inviting questions
- Leave every email as a draft, unsent, for the salesperson to review and personalise before sending
Done when A draft follow-up email exists in Gmail for every stale quote, unsent and awaiting review.
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3
Slack - notify sales team of drafts ready to send
WebRun opens Slack to notify sales team of drafts ready to send. - Post a list to the sales Slack channel naming each customer, the unit, and days since last contact
- Include a note that drafts are ready in Gmail for review
- Flag any quote over seven days old as urgent
Done when The sales team has a Slack summary of all pending follow-up drafts.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the follow-up emails to customers automatically?
No. Every email is saved as a Gmail draft and left unsent. Your salesperson reviews it, personalises it if needed, and clicks Send. Nothing goes to a customer without a human in the loop.
What if the customer already replied and a deal is in progress?
WebRun reads the quote status in IDS Astra each morning, so quotes that have moved forward or been closed are automatically skipped.
Can I change how long it waits before drafting a follow-up?
Yes. The 48-hour threshold is set during setup and can be adjusted to suit your sales process, whether that is 24 hours or a full week.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.