Automated RV Service Daily Dispatch Digest
Every morning, WebRun opens IDS Astra and reads all service appointments and work orders scheduled for today, cross-checks technician availability in Google Calendar, groups jobs by technician, and posts a structured dispatch-ready sheet to the Slack service channel so the service manager can confirm assignments before the first customer arrives.
How do I get an automatic daily dispatch sheet for my RV service department?
WebRun opens IDS Astra every morning, pulls all service appointments and work orders scheduled for today, cross-checks technician availability in Google Calendar, and posts a grouped dispatch sheet to Slack. Unassigned jobs and conflicts with unavailable techs are flagged so the service manager can act before the first customer arrives.
- Service managers start every day with a dispatch-ready job sheet before 7:30 AM
- Unassigned jobs and technician conflicts are surfaced automatically, not discovered mid-morning
- Total team capacity is visible at a glance without opening IDS Astra
Built for RV service managers · RV dealers · trailer dealership service departments
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.ids-astra.com/rv/departments/servicein a real browser with your saved login - no setup, no API keys. -
1
IDS Astra - pull today's appointments and work orders
ids-astra.com
WebRun opens IDS Astra to pull today's appointments and work orders. - Open the Service module in IDS Astra and filter work orders and appointments to today's date
- For each job capture: work order number, customer name, unit, job type, estimated hours, and current assigned technician
- Flag any job arriving today without a technician assigned as unassigned
Done when All of today's jobs are captured with their assignment and time estimates.
-
2
Google Calendar - check technician availability
calendar.google.com
WebRun opens Google Calendar to check technician availability. - Check the service department Google Calendar for each technician's availability today
- Identify any technician with a sick day, training, or time-off event
- Flag jobs assigned to an unavailable technician for the manager to reassign
Done when Technician availability is confirmed for the day.
-
3
Slack - post dispatch sheet to service channel
slack.com
WebRun opens Slack to post dispatch sheet to service channel. - Post the dispatch sheet to the Slack service channel
- List jobs grouped by technician with job type, unit, estimated hours, and customer name
- Add a separate section for unassigned jobs and jobs with an unavailable technician
- Include a total count of jobs and total estimated hours across the team
Done when The service channel has a complete, dispatch-ready job sheet for today.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reassign jobs to a different technician automatically?
No. WebRun flags jobs assigned to an unavailable technician but leaves all reassignment decisions to the service manager. It never changes an assignment in IDS Astra on its own.
What if new jobs are booked in after the morning digest runs?
The digest reflects the schedule as of 7:00 AM. For jobs booked after that, the service manager updates assignments directly in IDS Astra. You can also run a manual refresh if needed.
Does it contact customers about their appointment time?
No. The dispatch digest is an internal Slack report for the service team only. WebRun never contacts customers through this workflow.
Related templates
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