All templates

Automated Refrens Stale Quotation Follow Up

WebRun checks Refrens for quotations sent with no client response, logs the list to Airtable, and creates a Notion follow up task so no potential job goes cold.

Runs on WebRun · Strict Lockdown policy
Every Monday at 9:00 AM WebRunorchestrates each step
1 Refrens find quotations sent with no response
2 Airtable log the list to Airtable
3 Notion create a Notion follow up task
In short

How do I follow up on Refrens quotations that never got a response?

WebRun checks Refrens every Monday for quotations sent more than 5 days ago with no client response, logs the list to Airtable, and creates a Notion task assigned to the salesperson who sent it. Quotations that get viewed or accepted drop off automatically, so stale quotes get a follow up instead of quietly going cold.

  • Stale quotations get a follow up task instead of going cold
  • Salespeople are assigned their own quotes automatically
  • Quotations that get a response drop off the list on their own

Built for agencies · freelancers · service businesses · sales teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens refrens.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Refrens - find quotations sent with no response
    refrens.com
    WebRun in Refrens: find quotations sent with no response
    WebRun opens Refrens to find quotations sent with no response.
    • Open Refrens and list quotations sent more than 5 days ago
    • Check whether each has been viewed or accepted
    • Flag any with no response at all

    Done when Every unanswered quotation older than 5 days is listed.

  3. 2
    Airtable - log the list to Airtable
    airtable.com
    WebRun in Airtable: log the list to Airtable
    WebRun opens Airtable to log the list to Airtable.
    • Log each unanswered quotation with client, amount, and days since sent
    • Update the status of any quotation that got a response since the last run
    • Keep a running list sorted by oldest first

    Done when The Airtable list matches this week's unanswered quotations.

  4. 3
    Notion - create a Notion follow up task
    notion.so
    WebRun in Notion: create a Notion follow up task
    WebRun opens Notion to create a Notion follow up task.
    • Create a follow up task for each unanswered quotation
    • Assign it to the salesperson who sent it
    • Link back to the Airtable record

    Done when A follow up task exists for every unanswered quotation.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
refrens.com
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Follow up tasks · Notion
OutputWhat each run produces - An Airtable list of unanswered quotations and a Notion follow up task assigned to the salesperson for each.
Tracker + task
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Does it resend the quotation to the client?

No. It only tracks which quotations haven't been answered and hands off a follow up task. Contacting the client again is still up to the salesperson.

What counts as no response?

A quotation in Refrens that hasn't been viewed or accepted more than 5 days after it was sent, based on Refrens' own tracking.

What happens once a client responds?

It's marked as responded in Airtable on the next run and no longer generates a new follow up task.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.