All templates

Automated Reddit Mod Queue Triage

Every hour, WebRun opens the mod queue on the subreddit you moderate, reads each reported post and comment, matches it against your community rules, drafts a Gmail escalation for the hard calls, and posts the waiting reports to Slack with a recommended action on each.

Runs on WebRun · Strict Lockdown policy
Every hour, on the hour WebRunorchestrates each step
1 Reddit read the waiting reports
2 Gmail draft escalations for hard calls
3 Slack post the queue with recommendations
In short

How do I keep my subreddit mod queue from backing up?

Every hour, WebRun opens the mod queue on the subreddit you run, reads each reported post and comment, and matches it against your community rules. It posts the waiting reports to Slack with a recommended action and drafts a Gmail escalation for the hard calls, so nothing sits reported for half a day.

  • Reports get a decision within the hour instead of half a day
  • Every item arrives with the rule it cites and a recommendation
  • Items another mod already handled never appear twice

Built for subreddit moderators · community managers · brand community teams · online forum owners

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.reddit.com/login in a real browser with your saved login - no setup, no API keys.

  2. 1
    Reddit - read the waiting reports
    reddit.com
    WebRun in Reddit: read the waiting reports
    WebRun opens Reddit to read the waiting reports.
    • Open Reddit and go to the mod queue for the subreddit you moderate
    • Read every reported post and comment still waiting on a decision
    • Capture the report reason, who reported it, and how long it has been sitting
    • Read the subreddit rules and match each report to the rule it cites
    • Check the mod log so items another moderator already actioned are not listed twice
    • Recommend approve, remove, or escalate for each item. WebRun never removes, approves, or bans anyone itself

    Done when Every waiting report is listed with its rule, its age, and a recommended action.

  3. 2
    Gmail - draft escalations for hard calls
    gmail.com
    WebRun in Gmail: draft escalations for hard calls
    WebRun opens Gmail to draft escalations for hard calls.
    • Draft an email to the head moderator for reports that need a judgement call: doxxing, legal threats, or brigading
    • Include the permalink, the report reason, and the rule in question
    • Leave the email in Drafts so a human decides whether to escalate

    Done when Escalations for the hard calls sit in Drafts, unsent.

  4. 3
    Slack - post the queue with recommendations
    slack.com
    WebRun in Slack: post the queue with recommendations
    WebRun opens Slack to post the queue with recommendations.
    • Post the waiting queue to your mod channel, oldest report first
    • Give the permalink, the report reason, the rule it maps to, and the recommendation
    • Flag anything reported more than three times so pile-ons are handled first
    • Say clearly when the queue is empty so nobody opens Reddit for nothing

    Done when The mod channel has this hour's queue with a recommendation on each item.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.reddit.com/login
ScheduleRuns automatically on this cadence
Every hour, on the hour
DeliveryHow each run's result reaches you
Mod queue · Slack
OutputWhat each run produces - This hour's mod queue: each reported item with its permalink, report reason, the rule it cites, and a recommended action.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it remove posts or ban users?

No. WebRun only reads the queue and recommends. Removing, approving, banning, and replying stay with your moderators, and the Gmail escalation it writes waits in Drafts until a human sends it.

How does it know which rule was broken?

It reads your subreddit rules on each run and maps the report reason and the content to the closest matching rule, quoting the rule number in the Slack post so the call is easy to check.

Will it list something another mod already handled?

No. It checks the mod log each run, so items already approved or removed by a moderator drop off the list instead of being raised twice.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.