Automated Recart High Value Cart Handoff
Every hour, WebRun opens Recart, checks abandoned carts that its automated SMS and email flows have not yet recovered, logs any cart above your value threshold to Airtable with the customer and cart contents, and drafts a personal follow-up email in Gmail for a rep to review and send, so the highest value carts get a human touch.
How do I get a personal follow-up on high value Recart abandoned carts?
Every hour, WebRun checks Recart for high value abandoned carts its automated flows have not yet recovered, logs each one to Airtable with the customer and cart contents, and drafts a personal follow-up email in Gmail for the assigned rep to review and send. Your biggest carts get a human touch instead of one more automated text.
- High value carts get a personal draft instead of just another automated text
- Nothing sends to a customer without a rep reviewing it first
- Reps get an assigned, ready to send follow-up instead of a raw cart list
Built for Shopify merchants · ecommerce sales teams · DTC brands · customer success teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.recart.comin a real browser with your saved login - no setup, no API keys. -
1
Recart - find unrecovered high value carts
recart.com
WebRun opens Recart to find unrecovered high value carts. - Open Recart and review abandoned carts from the automated flows
- Find carts still unrecovered above your value threshold
- Capture the customer, cart contents, and cart value
Done when Every unrecovered high value cart is listed with its details.
-
2
Airtable - log the cart details
airtable.com
WebRun opens Airtable to log the cart details. - Open the high value cart tracking base in Airtable
- Add a record for each cart with the customer and value
- Assign it to the rep who owns that customer or territory
Done when Every high value cart has an assigned Airtable record.
-
3
Gmail - draft the personal follow-up
gmail.com
WebRun opens Gmail to draft the personal follow-up. - Draft a personal follow-up email for each high value cart
- Reference the specific items left in the cart
- Leave it as a draft in the rep's Gmail for them to review and send
Done when A draft follow-up email exists for every high value cart, ready for the rep to send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it email the customer automatically?
No. WebRun only drafts the follow-up email and leaves it in the rep's Gmail drafts. A human sends it, nothing goes out on its own.
What counts as a high value cart?
Any cart above the value threshold you set during setup. Smaller carts stay with Recart's own automated SMS and email flows.
What if Recart's own flow recovers the cart first?
The next hourly check reads Recart fresh, so a cart that has since converted or been recovered is dropped from the handoff list.
Related templates
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