Automated Porter Dispatch Queue Digest
Every hour, WebRun opens Patient Focused Systems, counts how many trips are pending, assigned, and in progress, logs the snapshot to a Google Sheet queue log, and posts your charge nurse a Slack digest naming the longest-waiting requests so nothing sits forgotten in the queue.
How do I get an hourly digest of the porter dispatch queue?
WebRun opens Patient Focused Systems every hour, counts how many transport trips are pending, assigned, and in progress, and logs the snapshot to a Google Sheet queue log. It then posts your charge nurse a Slack digest naming the longest-waiting requests, so dispatch always has a quick read on queue health without watching the live board all day.
- Charge nurse gets a queue health check every hour without watching the live board
- 30 days of queue history logged automatically for trend review
- Requests waiting more than 20 minutes are flagged the same hour
Built for charge nurses · patient transport supervisors · hospital dispatch coordinators · transport department managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
patientfocussystems.comin a real browser with your saved login - no setup, no API keys. -
1
Patient Focused Systems - snapshot the dispatch queue
patientfocussystems.com
WebRun opens Patient Focused Systems to snapshot the dispatch queue. - Open the dispatch queue and count trips by status: pending, assigned, in progress
- Find the request that has been waiting longest in each status
- Capture the requesting unit and wait time for the longest-waiting requests
Done when This hour's queue counts and longest waits are captured.
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2
Google Sheets - log the hourly queue counts
google.com
WebRun opens Google Sheets to log the hourly queue counts. - Open the Porter Queue Log sheet
- Append a new row with the hour, and the pending, assigned, and in-progress counts
- Keep a rolling 30-day history for trend review
Done when The queue log sheet has this hour's row added.
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3
Slack - digest the longest waits
slack.com
WebRun opens Slack to digest the longest waits. - Post the hourly counts to the dispatch channel
- List the top 3 longest-waiting requests with unit and wait time
- Flag the digest if any request has waited more than 20 minutes
Done when Charge nurse has this hour's queue digest in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does this replace the live dispatch board?
No. It supplements it, WebRun's Slack digest is a quick hourly check, the full live queue always stays in Patient Focused Systems for real-time work.
How far back does the queue log go?
It keeps a rolling 30 day history in the Google Sheet by default, so you can spot patterns like which hours or units run the longest waits.
Will it alert anyone about a specific stuck request?
It flags any request waiting more than 20 minutes right in the hourly Slack digest, though for a single trip that needs a faster alert, pair this with a real-time delay-alert workflow.
Related templates
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