Automated Delayed Transport Trip Alerts
Every few minutes, WebRun opens Patient Focused Systems, checks every active transport trip against its target pickup and dropoff time, flags the ones running late, and posts the dispatch team a Slack alert naming the trip, the porter, and how many minutes overdue it is.
How do I get alerted when a patient transport trip is running late?
WebRun checks every active trip in Patient Focused Systems every few minutes, comparing elapsed time against each trip's target pickup and dropoff window. The moment a trip runs late, it posts your dispatch team a Slack alert naming the trip, the assigned porter, and the exact minutes overdue, so nobody discovers a delay only after a unit calls to complain.
- Dispatch sees a delayed trip within minutes instead of after a unit calls
- Every alert names the trip, porter, and exact minutes overdue
- Completed trips drop off the list automatically with no manual clearing
Built for hospital transport dispatchers · patient transport supervisors · porters · hospital logistics teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
patientfocussystems.comin a real browser with your saved login - no setup, no API keys. -
1
Patient Focused Systems - watch active trips for delays
patientfocussystems.com
WebRun opens Patient Focused Systems to watch active trips for delays. - Open the live trip queue and filter to trips currently in progress
- Compare each trip's elapsed time against its target pickup and dropoff window
- Capture the trip ID, origin unit, destination, assigned porter, and minutes overdue for any trip running late
Done when Every trip running past its target time is listed with how late it is.
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2
Slack - alert dispatch to the delay
slack.com
WebRun opens Slack to alert dispatch to the delay. - Post each delayed trip to the dispatch channel with its trip ID, porter, and minutes overdue
- Sort so the most overdue trip appears first
- Skip any trip that completes before the alert would post
Done when Dispatch has a live alert for every trip currently running late.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does this contact the patient about the delay?
No. WebRun only posts to your internal dispatch Slack channel. It never messages the patient, a family member, or the requesting unit directly, that stays a human call.
How late does a trip have to be before it's flagged?
By default a trip is flagged once it passes its target pickup or dropoff window, the same threshold set in Patient Focused Systems. You can widen or tighten that window in your run settings.
What happens once a delayed trip finally completes?
It reads the live trip status each pass, so a trip that completes drops off the delay list automatically. Nothing needs to be cleared by hand.
Related templates
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