Win back canceled pool service accounts with the right message at the right time
Every Monday, WebRun opens Jobber, identifies accounts that have been canceled within your defined winback window, drafts a personalized re-engagement message for each former customer, queues those messages for your review, and posts a Slack summary of winback candidates ranked by account value.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically reach out to canceled pool service customers to win them back?
Every Monday, WebRun opens Jobber, finds canceled accounts within your winback window, and drafts a personalized re-engagement message in Gmail for each former customer, held for your approval before sending. A Slack list ranks winback candidates by prior account value so you know which recoveries to prioritize.
- Canceled accounts contacted within weeks of leaving, when a winback is most likely to succeed
- High-value accounts surfaced first in Slack so recovery efforts go where they matter most
- No former customer contacted without your review, protecting relationships after a cancellation
Built for pool service companies · pool route operators · pool maintenance businesses · field service customer retention teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.getjobber.comin a real browser with your saved login - no setup, no API keys. -
1
Jobber - identify canceled accounts in winback window
getjobber.com How to Automate Jobber
WebRun opens Jobber to identify canceled accounts in winback window. - Open Jobber and filter for canceled or closed accounts
- Identify those canceled within your target winback window, typically 30 to 90 days
- Capture customer name, service address, prior monthly value, cancellation date, and any notes on the reason for cancellation
- Exclude accounts marked as do-not-contact or canceled due to a serious complaint
Done when A list of eligible winback candidates exists with their details and prior account value.
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2
Gmail - draft winback messages
gmail.com How to Automate Gmail
WebRun opens Gmail to draft winback messages. - Draft a personalized, non-pushy re-engagement message for each former customer
- Acknowledge the time since their last service and note any relevant seasonal reason to return
- Include a simple call to action such as replying to schedule a visit or checking availability
- Leave every draft unsent for your review - do not send without approval
Done when A draft winback message exists in Gmail for every eligible canceled account, queued for review.
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3
Slack - post ranked winback candidate list
slack.com How to Automate Slack
WebRun opens Slack to post ranked winback candidate list. - Post a ranked list of winback candidates to the operations or sales channel
- Sort by prior monthly account value so the highest-revenue recoveries appear first
- Note the cancellation reason for any accounts with available context
Done when The team has a prioritized winback list in Slack for the week.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact former customers without my approval?
No. Every winback message is drafted in Gmail and held for your review. Nothing is sent to a former customer until you approve it.
How does it decide which canceled accounts to include?
It includes accounts canceled within your configured winback window and excludes any marked do-not-contact or flagged as a serious complaint. You control the criteria.
What if a canceled customer has already returned?
WebRun checks the live account status in Jobber each run, so any former customer who has reactivated is excluded automatically.
Related templates
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