Automated LigoLab Missing Requisition Tracking
Every morning, WebRun opens LigoLab, identifies cases that are missing a complete requisition or have incomplete ordering information, and logs each one to a Google Sheet so the client services team can follow up with the ordering provider before the case falls behind.
How do I automatically find and track cases with missing requisitions in LigoLab?
WebRun opens LigoLab every morning, finds every case accessioned without a complete requisition, and appends a structured row to a Google Sheet for each one. Client services staff start each day with a clear chase list showing exactly which cases need follow-up and which specific field is missing.
- Every incomplete requisition caught and logged before cases fall behind schedule
- Client services team starts each day with a ready-made chase list
- Oldest unresolved cases surfaced first so priority is clear at a glance
Built for pathology lab client services teams · accessioning supervisors · lab operations managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.ligolab.comin a real browser with your saved login - no setup, no API keys. -
1
LigoLab - find cases with missing or incomplete requisitions
ligolab.com
WebRun opens LigoLab to find cases with missing or incomplete requisitions. - Open LigoLab and filter for cases accessioned in the past 24 hours
- Identify cases with a missing requisition flag or incomplete ordering provider information
- Capture accession number, specimen type, ordering client, and the specific missing field for each
- Skip any case where a follow-up has already been logged in LigoLab
Done when Every case with a missing or incomplete requisition is captured with the specific gap identified.
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2
Google Sheets - log missing-requisition follow-up list
google.com
WebRun opens Google Sheets to log missing-requisition follow-up list. - Append each case as a new row in the missing-requisition tracker sheet
- Include accession number, ordering client, missing field, and date received columns
- Sort by date received so the oldest unresolved cases appear at the top
Done when The Google Sheet lists every case with a requisition gap, sorted by age.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the ordering provider to request the missing information?
No. WebRun logs the gap to a Google Sheet for client services staff to action. Any outreach to an ordering provider must be initiated and sent by a human team member, not automatically.
What counts as an incomplete requisition in LigoLab?
Any case flagged by LigoLab as missing required fields, such as ordering provider NPI, diagnosis code, or specimen source, is included. The specific missing field is captured and listed in the sheet.
What if a requisition comes in after the morning run?
The next morning's run will check the current status in LigoLab. If the requisition has been received and the flag cleared, the case will not appear again.
Related templates
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