Automated Fusion Web Clinic OT No-Show Report
Every evening, WebRun opens Fusion Web Clinic, finds all no-shows and cancellations from today's OT schedule, and logs them to a Google Sheet with patient name, therapist, appointment time, and cancellation reason so your team can track trends and fill the gaps.
How do I automatically track OT no-shows and cancellations from Fusion Web Clinic?
WebRun opens Fusion Web Clinic each evening, finds every no-show and cancellation from the day's OT schedule, and appends the details to a Google Sheet tracker. Your front desk gets a clean daily log with patient name, therapist, time, and reason so rebooking decisions are always backed by data.
- Every no-show and cancellation logged automatically, nothing slips through
- Running Google Sheet gives month-over-month trend visibility
- Front desk spends time on rebooking, not manual data entry
Built for OT front desk staff · occupational therapy practice managers · pediatric therapy clinics · outpatient OT practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
fusionwebclinic.comin a real browser with your saved login - no setup, no API keys. -
1
Fusion Web Clinic - pull today's no-shows and cancellations
WebRun opens Fusion Web Clinic to pull today's no-shows and cancellations. - Open Fusion Web Clinic and navigate to today's schedule view
- Filter appointments marked as no-show or cancelled
- Capture patient name, therapist, appointment time, slot duration, and cancellation reason for each
Done when All of today's no-shows and cancellations are listed with their details.
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2
Google Sheets - log each missed appointment to the tracker
WebRun opens Google Sheets to log each missed appointment to the tracker. - Open the OT No-Show Tracker sheet
- Append each missed appointment as a new row with date, patient, therapist, time, and reason
- Update the running totals in the summary tab for monthly trend tracking
Done when Today's no-shows and cancellations are logged and the summary totals are updated.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send a message to the patient who no-showed?
No. WebRun only logs the appointment data internally to Google Sheets. Any patient outreach is left for your front desk to handle, so no messages go out without staff review.
Can it distinguish between late cancellations and true no-shows?
Yes. WebRun reads the status and cancellation reason recorded in Fusion Web Clinic, so late cancellations and no-shows are captured separately in your tracker.
How far back does each run look?
Each evening run captures only the current day's appointments, giving you a clean daily log. The Google Sheet accumulates the running history over time for trend analysis.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.