Automated Opsgenie On Call Load Scorecard
Every Monday, WebRun opens Opsgenie, compiles the past week's alert count, average response time, and which teammates covered each on call shift, logs the numbers as a new row in Google Sheets so the trend builds over time, and emails the ops lead a short summary highlighting anyone whose on call load was well above the team average.
How do I track my team's weekly on call load in Opsgenie?
WebRun compiles your team's Opsgenie alert count, response time, and on call coverage every Monday, logging the numbers to a Google Sheets tracker so the trend builds over time. It emails the ops lead a summary highlighting anyone whose on call load was well above average, so an uneven rotation gets noticed before it causes burnout.
- Uneven on call load gets flagged before it causes burnout
- Alert response times are tracked automatically week over week
- The ops lead gets a summary without pulling reports by hand
Built for SRE teams · ops leads · platform teams · engineering managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.opsgenie.com/loginin a real browser with your saved login - no setup, no API keys. -
1
Opsgenie - compile the week's alert and on call data
- Open Opsgenie and pull the past week's alert count and average response time
- Record who covered each on call shift
- Note anyone whose alert load was well above the team average
Done when The week's alert count, response time, and on call coverage are captured.
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2
Google Sheets - log it to a sheet
google.com
WebRun opens Google Sheets to log it to a sheet. - Log this week's alert count, response time, and coverage as a new row
- Flag anyone whose alert load was well above average
- Keep prior weeks in place so the trend is visible
Done when This week's numbers are logged as a new row in the sheet.
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3
Gmail - email the ops lead a summary
gmail.com
WebRun opens Gmail to email the ops lead a summary. - Draft a short internal summary email to the ops lead
- Highlight anyone whose on call load was well above the team average
- Send it to the ops lead only
Done when The ops lead has this week's on call summary email.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it change the on call schedule?
No. WebRun only reports what already happened. Changing a schedule or rotation is always your ops lead's decision in Opsgenie.
Who sees the summary email?
Only the ops lead, by email. It's an internal load report, not shared with the whole team by default.
Why track who covered which shift?
So an uneven on call load becomes visible early, before it turns into burnout for whoever's been carrying more than their share.
Related templates
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