Automated Onfido High Risk Verification Handoff
Every hour, WebRun opens Onfido, checks new verifications flagged high risk or failed, posts each one to the compliance team's Slack channel with the reason, and escalates anything urgent to Telegram for immediate review.
How do I get high risk Onfido verifications to compliance quickly?
WebRun checks Onfido every hour for verifications flagged high risk or failed, posts each one to the compliance team's Slack channel with the reason, and escalates time sensitive cases to Telegram. It only reads and relays flags, so the review, approval, and any applicant contact stay with compliance.
- High risk verifications reach compliance within the hour
- Urgent cases get a separate Telegram escalation
- Review, approval, and applicant contact always stay with a human
Built for compliance teams · fraud and risk analysts · KYC operations · trust and safety teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
onfido.comin a real browser with your saved login - no setup, no API keys. -
1
Onfido - check flagged verifications
onfido.com
WebRun opens Onfido to check flagged verifications. - Open the Onfido dashboard and check verifications completed in the last hour
- Filter to those flagged high risk or failed
- Read the reason code, such as a document or facial match issue
Done when Every flagged verification from the last hour has a read reason.
-
2
Slack - hand off to compliance
slack.com
WebRun opens Slack to hand off to compliance. - Post each flagged verification to the compliance team's Slack channel with the reason
- Include the applicant reference and the checks that failed
- Leave the manual review decision entirely to the compliance analyst
Done when Every flagged verification this run is posted to Slack.
-
3
Telegram - escalate anything urgent
telegram.org
WebRun opens Telegram to escalate anything urgent. - If a flagged verification is tied to a time sensitive application, escalate it to Telegram
- Keep the escalation to the applicant reference and reason
- Never approve, reject, or contact the applicant directly
Done when Every urgent flagged verification has been escalated to Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun approve or reject a flagged verification?
No. WebRun only reads and hands off the flag with its reason. Approving, rejecting, or requesting new documents is always a compliance analyst's decision.
Does WebRun ever see the applicant's ID document or face scan?
No. It only reads the outcome and reason code Onfido returns, never the underlying document image or biometric data.
Will it contact the applicant to ask for more information?
No. WebRun never contacts an applicant. Any follow up request goes out from your compliance team, not from WebRun.
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