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Automated NextGen Oncology Prior Authorization Tracking

Every morning, WebRun opens NextGen, scans the prior authorization queue for pending, expiring, and denied authorizations, and posts your billing team a prioritized Slack worklist so no infusion or treatment is held up by a missed PA deadline.

Runs on WebRun · Strict Lockdown policy
Every day at 7:30 AM WebRunorchestrates each step
1 NextGen scan the prior authorization queue
2 Slack post prioritized PA worklist
In short

How do I track oncology prior authorizations in NextGen automatically?

WebRun opens NextGen every morning, scans the prior authorization queue for expiring and denied cases, and posts your billing team a prioritized Slack worklist ranked by urgency. The team sees exactly which PAs need action today, so no infusion or oncology treatment is delayed by a missed deadline.

  • No treatment delayed by a missed prior authorization deadline
  • Billing team opens Slack to a ranked PA action list every morning
  • Expiring and denied authorizations flagged before they cause a hold

Built for oncology billing teams · cancer center administrators · oncology care coordinators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.nextgen.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    NextGen - scan the prior authorization queue
    nextgen.com
    WebRun in NextGen: scan the prior authorization queue
    WebRun opens NextGen to scan the prior authorization queue.
    • Open NextGen and navigate to the Prior Authorization queue
    • Filter for authorizations expiring within 7 days and any with Pending or Denied status
    • Capture the patient name, authorization number, treatment type, and deadline for each
    • Flag any authorization where the treatment date is sooner than the expiry window

    Done when Every at-risk prior authorization is listed with its deadline and status.

  3. 2
    Slack - post prioritized PA worklist
    slack.com
    WebRun in Slack: post prioritized PA worklist
    WebRun opens Slack to post prioritized PA worklist.
    • Post the prioritized PA worklist to the billing or care coordination Slack channel
    • Lead with the most urgent items, those expiring soonest or already denied
    • Include patient ID, treatment type, and the required action for each item

    Done when The team has today's PA action list in Slack.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.nextgen.com
ScheduleRuns automatically on this cadence
Every day at 7:30 AM
DeliveryHow each run's result reaches you
PA worklist · Slack
OutputWhat each run produces - A prioritized list of prior authorizations requiring action, sorted by urgency, with patient ID, treatment type, and deadline.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it submit or update authorizations on its own?

No. WebRun only reads and reports. Any submission or update is left for your staff to action, so no authorization is changed without a human in the loop.

How does it prioritize the worklist?

It puts the most urgent items first: authorizations expiring within 48 hours, denied cases needing appeal, and any where the treatment date falls before the PA deadline.

Does it handle multiple payers?

Yes. It reads every authorization in your NextGen PA queue regardless of payer, and groups them so your team can see which payer requires the most immediate attention.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.