Automated NextGen Missed Chemotherapy Cycle Follow-Up
Every morning, WebRun opens NextGen, identifies oncology patients who missed a scheduled chemotherapy or infusion cycle in the last 24 hours, and adds each to an Airtable follow-up queue with a draft care coordinator note, so every missed dose receives a timely, human-reviewed response.
How do I automatically track missed chemotherapy cycles and queue follow-up in NextGen?
WebRun checks your NextGen infusion schedule every morning, identifies patients who missed a chemotherapy cycle in the last 24 hours, and adds each to an Airtable follow-up queue with a draft coordinator note. Care coordinators review each case and reach out personally, so no patient on an active protocol goes uncontacted after a missed dose.
- No missed chemotherapy cycle goes without a coordinator follow-up
- Repeat missed cycles flagged as high priority for immediate action
- Patient contact held for human review to protect PHI and ensure clinical appropriateness
Built for oncology care coordinators · cancer center nurses · oncology nurse navigators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.nextgen.comin a real browser with your saved login - no setup, no API keys. -
1
NextGen - identify patients who missed a scheduled chemotherapy cycle
nextgen.com
WebRun opens NextGen to identify patients who missed a scheduled chemotherapy cycle. - Open NextGen and review yesterday's infusion and chemotherapy schedule
- Identify appointments with a No-Show or Cancelled status for patients in an active chemotherapy protocol
- Capture patient MRN, cycle number, regimen, treating oncologist, and the scheduled treatment date
- Flag cases where the missed cycle is the second or third consecutive missed appointment as high priority
Done when Every patient who missed a scheduled chemotherapy cycle is identified with protocol and cycle details.
-
2
Airtable - queue each case for care coordinator follow-up
airtable.com
WebRun opens Airtable to queue each case for care coordinator follow-up. - Open the Missed Cycle Follow-Up table in Airtable
- Add a record for each missed cycle with MRN, regimen, cycle number, and priority level
- Attach a draft care coordinator note outlining the missed cycle and suggested follow-up actions
- Set the record status to 'Pending Coordinator Review' so no patient contact happens automatically
Done when All missed-cycle cases are in Airtable with a draft note and Pending status awaiting coordinator action.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the patient about the missed cycle automatically?
No. Patient contact about missed chemotherapy involves PHI and clinical judgment. Every case is queued for a care coordinator to review and personally reach out, so no message goes to a patient without human approval.
How does it handle patients who cancelled with advance notice?
Advance cancellations are captured alongside same-day no-shows and flagged in Airtable, but with a lower priority. Your coordinator can distinguish them in the queue and decide whether urgent follow-up is needed.
What counts as high priority?
Any patient with two or more consecutive missed cycles is flagged as high priority in the queue, because repeated missed doses in a chemotherapy protocol carry significant clinical risk and need prompt coordinator attention.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.