Automated Nail Rebooking Reminders
Every morning, WebRun opens GlossGenius, finds clients whose last appointment was two to four weeks ago and who have no upcoming booking, drafts a friendly rebooking nudge for each through Twilio, and posts the batch to Slack for approval before any message is sent.
How do I automatically remind nail clients to rebook their next appointment?
Every morning, WebRun scans GlossGenius for clients due for a fill or new set, drafts a personalized rebooking SMS for each through Twilio, and posts the batch to Slack for your approval. No message is sent until you confirm, helping your salon keep a full book without manual follow-up calls.
- Clients who are overdue for a return visit are nudged before they book elsewhere
- Staff approve all messages in one Slack batch, saving manual outreach time
- Personalized texts reference each client name, service, and technician for higher reply rates
Built for nail salon owners · nail technicians · beauty salon managers · solo nail artists
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
glossgenius.comin a real browser with your saved login - no setup, no API keys. -
1
GlossGenius - find clients due for a return visit
glossgenius.com
WebRun opens GlossGenius to find clients due for a return visit. - Open GlossGenius and filter the client list by last appointment date
- Identify clients whose last visit was 14 to 28 days ago with no future booking on record
- Capture client name, phone number, last service, and preferred technician
Done when Every client due for a return visit is listed with their contact details and last service.
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2
Twilio - draft personalized rebooking texts
twilio.com
WebRun opens Twilio to draft personalized rebooking texts. - Draft a warm, personalized SMS for each client referencing their last service and technician
- Invite them to book their next appointment and include the salon booking link or phone number
- Leave all messages as drafts. Do not send until reviewed
Done when A draft rebooking nudge exists for every due client, unsent and queued for review.
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3
Slack - queue drafts for approval
slack.com
WebRun opens Slack to queue drafts for approval. - Post the full draft batch to the Slack channel with each client name and the exact text
- Group by technician so the relevant staff member can spot-check their clients
- Prompt the owner to approve or edit before the messages are sent
Done when The team can review and approve the full rebooking batch from Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text clients without my approval?
No. Every rebooking nudge is drafted and held in Slack for your review. No message reaches any client until you approve the batch, giving you full control over every outbound communication.
How does it decide which clients to nudge and when?
WebRun targets clients whose last GlossGenius appointment was 14 to 28 days ago and who have no future booking on file. You can adjust the window to match your service cycle.
What if a client has already rebooked since the last run?
WebRun checks GlossGenius each morning for current booking status, so anyone who has already booked a future appointment is skipped automatically.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.