Route online orders into Oracle MICROS Simphony and notify your kitchen automatically
Every few minutes, WebRun checks for new online orders, confirms and injects each one into Oracle MICROS Simphony with the correct routing to the kitchen display system and the right property, logs every order in a Google Sheet, and pings your ops team in Slack if any order fails to inject so nothing falls through the cracks.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically route online orders into Oracle MICROS Simphony and get alerted on failures?
WebRun checks your online ordering queue every few minutes, injects each confirmed order into Oracle MICROS Simphony at the correct property and kitchen station, logs every order with its injection status in Google Sheets, and pings your ops team in Slack the moment any order fails to route so no guest order is ever lost or delayed.
- Failed order injections are flagged to ops within minutes, not discovered at the end of service
- Every online order is logged with a full audit trail of injection status and timestamps
- Kitchen staff receive orders through the correct station automatically without manual re-entry
Built for multi-property restaurant operators · hotel room service and food and beverage teams · restaurant technology managers · Oracle MICROS Simphony users
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
reportingscv.micros.comin a real browser with your saved login - no setup, no API keys. -
1
Oracle MICROS Simphony - inject confirmed orders to the correct property and kitchen station
oracle.com How to Automate Oracle MICROS Simphony
WebRun opens Oracle MICROS Simphony to inject confirmed orders to the correct property and kitchen station. - Open Oracle MICROS Simphony and check the online ordering integration queue for pending orders
- Confirm each new order, assign it to the correct property and revenue center, and route it to the appropriate kitchen display system station
- Record the Oracle check number and injection timestamp for each order
Done when Every pending online order is injected into the correct MICROS property with a confirmed check number.
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2
Google Sheets - log each order with injection status
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log each order with injection status. - Open the online order tracking sheet
- Append a row for each order: order ID, customer name, property, items, total, injection status, and timestamp
- Mark any failed injection with a red status flag
Done when Every order attempt is logged in the tracking sheet with its injection status.
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3
Slack - alert ops team on any injection failure
slack.com How to Automate Slack
WebRun opens Slack to alert ops team on any injection failure. - Check the tracking sheet for any orders marked as failed in the last five minutes
- Post an alert to the ops channel naming the order ID, property, and the error message from MICROS
- Include a direct link to the order log so the team can resolve it immediately
Done when Ops team is alerted in Slack within minutes of any online order injection failure.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
What happens if Oracle MICROS Simphony rejects an online order?
WebRun logs the failed injection in Google Sheets and immediately posts an alert to your Slack ops channel with the order ID, property, and the error message so your team can resolve it before the guest is affected.
Does it contact the guest if an order fails?
No. WebRun alerts your internal ops team only. Any guest communication about an order issue is handled by your team after they review the alert.
Can it route orders to multiple MICROS properties from a single online platform?
Yes. WebRun reads the property or location identifier on each online order and routes it to the correct Oracle MICROS Simphony property and revenue center automatically.
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