Automated Prior Authorization Delay Alerts
Every morning, WebRun opens adherent360, finds discharge prescriptions still waiting on prior authorization, posts them to your case management Slack channel with how long each has been stuck, and marks the patient's expected discharge slot on your shared Google Calendar as at risk so the team can chase the payer before it delays the bed.
How do I catch prior authorization delays before they hold up a discharge?
Every morning, WebRun opens adherent360 to find discharge prescriptions still stuck on prior authorization, posts the list to your case management Slack channel with each payer and wait time, and marks any at risk discharge slot on your shared Google Calendar, so a stalled authorization gets chased before it delays a bed, not after.
- Stuck authorizations surface each morning instead of on discharge day
- Case management sees exactly which payer and how long before acting
- At risk calendar markers clear automatically once the authorization comes through
Built for case management teams · hospital discharge planners · meds to beds pharmacy ops · utilization review teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
adherent360.comin a real browser with your saved login - no setup, no API keys. -
1
adherent360 - find prescriptions stuck on prior authorization
adherent360.com
WebRun opens adherent360 to find prescriptions stuck on prior authorization. - Open the prior authorization worklist in adherent360
- List every discharge prescription still pending authorization, with hours waiting and the payer
- Flag any tied to a discharge expected within 24 hours
Done when Every pending prior authorization is listed with its wait time and urgency.
-
2
Slack - alert case management
slack.com
WebRun opens Slack to alert case management. - Post the pending authorizations to the case management channel, oldest first
- Call out anything tied to a discharge expected within 24 hours
- Leave contacting the payer to your case management team: WebRun only flags the delay
Done when Case management has today's prior authorization delay list in Slack.
-
3
Google Calendar - flag the discharge slot as at risk
calendar.google.com
WebRun opens Google Calendar to flag the discharge slot as at risk. - Open the shared discharge planning calendar
- Add or update an at risk marker on the patient's expected discharge slot for any prescription still pending
- Clear the marker automatically once adherent360 shows the authorization has come through
Done when Every at risk discharge has a visible marker on the shared calendar.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun contact the insurance company directly?
No. It only flags the delay to your case management team in Slack and marks the calendar. Calling or submitting anything to the payer stays a task for your team.
How far ahead does it flag a discharge as at risk?
Any pending authorization tied to a discharge expected within 24 hours gets called out first, so the team can act before the day of discharge, not on it.
What happens once the authorization clears?
adherent360 shows the updated status on the next run, so the at risk calendar marker and the Slack callout both clear automatically. Nobody has to remove them by hand.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.