Automated Missed Delivery Window Alerts
Every hour, WebRun opens adherent360, checks every in transit meds to beds delivery against its promised delivery window, texts dispatch through Twilio the moment one crosses that window, and logs the miss with the courier and unit to a Google Sheet so recurring problem routes or couriers are easy to spot.
How do I get alerted the moment a meds to beds delivery misses its promised window?
WebRun checks every in transit meds to beds delivery in adherent360 each hour against its promised delivery window, texts dispatch through Twilio the moment one is crossed, naming the courier and unit, and logs the miss to a Google Sheet, so a broken delivery promise gets caught within the hour and problem routes are easy to spot over time.
- A broken delivery promise gets caught within the hour, not at end of day
- Dispatch is texted once per miss instead of being paged repeatedly
- Problem routes and couriers surface from the logged pattern instead of guesswork
Built for hospital pharmacy ops · meds to beds dispatch teams · pharmacy logistics coordinators · discharge pharmacy leadership
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
adherent360.comin a real browser with your saved login - no setup, no API keys. -
1
adherent360 - check deliveries against their promised window
adherent360.com
WebRun opens adherent360 to check deliveries against their promised window. - Open the delivery tracker in adherent360 and compare each in transit delivery's elapsed time to its promised window
- Flag anything that has crossed its promised window without a delivered status
- Note the assigned courier and unit for each
Done when Every delivery past its promised window is flagged with its courier and unit.
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2
Twilio - text dispatch about the miss
twilio.com
WebRun opens Twilio to text dispatch about the miss. - Text dispatch naming the order id, courier, and how far past the window it is
- Ask for an immediate status update or reassignment
- Send only once per delivery so dispatch is not texted repeatedly about the same miss
Done when Dispatch has been texted once for every delivery that crossed its window this hour.
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3
Google Sheets - log the missed window
google.com
WebRun opens Google Sheets to log the missed window. - Open the missed window log
- Add a row for each miss with courier, unit, and how far past the window
- Roll up misses by courier so a pattern stands out instead of hiding in single incidents
Done when Every missed window this hour is logged by courier and unit.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
How is this different from just checking overall delivery status?
This one watches a specific promise, the delivery window, and only fires the moment that promise is broken, so dispatch hears about it within the hour instead of only during a broader status review.
Does dispatch get texted more than once for the same delayed delivery?
No. Each delivery only triggers one text when it first crosses its window, so dispatch is not paged repeatedly about a miss they already know about.
Can I see which couriers or routes miss their window most?
Yes. Every miss is logged by courier and unit, so a pattern, like one route missing its window every afternoon, shows up clearly in the sheet.
Related templates
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