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Automated LTC Pharmacy Care Gap Outreach Drafts

Every Monday, WebRun opens FrameworkLTC and reviews medication regimen records across enrolled facilities for care gaps tied to quality measures such as antipsychotic use without a diagnosis, high-risk medication overuse, and adherence gaps, logs each case to a Google Sheet tracking list, and drafts Gmail outreach communications for your clinical pharmacist to review, edit, and send to the appropriate nursing facility contact.

Runs on WebRun · Strict Lockdown policy
Every Monday at 8:30 AM WebRunorchestrates each step
1 FrameworkLTC identify care gaps by quality measure and facility
2 Google Sheets log care gap cases for clinical tracking
3 Gmail draft outreach for clinical pharmacist review
In short

How do I automatically identify and draft outreach for LTC pharmacy medication care gaps?

WebRun reviews FrameworkLTC medication regimen records every Monday for care gaps tied to quality measures such as antipsychotic use, high-risk medications, and adherence, logs all findings to a Google Sheet, and drafts one Gmail outreach communication per affected facility for your clinical pharmacist to review and send, so no care gap goes unaddressed another week.

  • Every weekly care gap finding is logged and tracked without manual chart reviews
  • Clinical pharmacist has a ready-to-send facility outreach draft for each qualifying case
  • No facility-facing communication goes out without pharmacist review and approval

Built for long-term care pharmacies · LTC clinical pharmacists · pharmacy quality improvement teams · nursing facility pharmacy liaisons

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.frameworkltc.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    FrameworkLTC - identify care gaps by quality measure and facility
    frameworkltc.com
    WebRun in FrameworkLTC: identify care gaps by quality measure and facility
    WebRun opens FrameworkLTC to identify care gaps by quality measure and facility.
    • Open FrameworkLTC and navigate to the medication regimen review module
    • Filter active resident records for care gaps in the priority quality measures: antipsychotic use, high-risk medications, and adherence
    • Record the resident identifier, facility, measure type, and the specific gap detail for each finding
    • Group findings by facility for efficient clinical pharmacist review

    Done when All care-gap findings for the week are identified, categorized, and grouped by facility.

  3. 2
    Google Sheets - log care gap cases for clinical tracking
    google.com
    WebRun in Google Sheets: log care gap cases for clinical tracking
    WebRun opens Google Sheets to log care gap cases for clinical tracking.
    • Open the care gap tracking Google Sheet
    • Append this week's findings with the facility, measure type, resident identifier, and gap detail
    • Mark cases where outreach was sent and the facility has acknowledged or taken action

    Done when The Google Sheet tracking list is updated with this week's care gap findings.

  4. 3
    Gmail - draft outreach for clinical pharmacist review
    gmail.com
    WebRun in Gmail: draft outreach for clinical pharmacist review
    WebRun opens Gmail to draft outreach for clinical pharmacist review.
    • For each facility with one or more care gaps this week, draft a summary outreach email to the facility's clinical contact
    • Include the measure category and the number of flagged cases without individual resident identifiers in the email body
    • Save each email as a Gmail draft for the clinical pharmacist to review, add detail, and send. Do not send automatically

    Done when A draft outreach email exists in Gmail for every facility with care gap findings this week.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.frameworkltc.com
ScheduleRuns automatically on this cadence
Every Monday at 8:30 AM
DeliveryHow each run's result reaches you
Care gap tracker · Google Sheets
OutputWhat each run produces - A weekly care gap tracking list in Google Sheets and Gmail draft outreach communications for clinical pharmacist review, one per qualifying facility.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send the facility outreach emails automatically?

No. Every outreach email is saved as a Gmail draft for your clinical pharmacist to review and send. Because these communications may reference resident medication information, no email is sent to any external facility contact without human review and approval.

Does the draft email include individual resident names or medication details?

The draft email includes the measure category and case count per facility but omits individual resident identifiers. Your clinical pharmacist adds the specific case detail during review before sending, keeping PHI under clinical control.

Which quality measures does it check?

It checks the measures tracked in FrameworkLTC's medication regimen review module, including antipsychotic use without a documented clinical diagnosis, high-risk medication overuse in elderly residents, and medication adherence gaps. You can adjust the measure set to match your quality program priorities.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.