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Automated LINE Official Account Inquiry Digest

Every morning, WebRun opens your LINE Official Account manager, reviews the chats and questions that came in overnight, posts a summarized digest to Slack, and sends a Telegram alert for any message flagged urgent so it doesn't wait for the digest.

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Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 LINE review overnight chats
2 Slack post the daily digest
3 Telegram alert on urgent messages
In short

How do I keep up with overnight LINE messages?

WebRun reviews your LINE Official Account chats every morning, summarizes overnight messages into a digest posted to Slack, and sends an instant Telegram alert for anything tagged urgent. Your team reads the digest and replies inside LINE themselves, so nothing gets missed and nothing goes to a customer unattended.

  • Overnight LINE chats are summarized before the team logs on
  • Urgent messages get a same-minute Telegram alert
  • Nothing waits in the LINE inbox unnoticed overnight

Built for Retailers using LINE · customer support teams · Japan and Southeast Asia ecommerce · small business owners

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens line.me in a real browser with your saved login - no setup, no API keys.

  2. 1
    LINE - review overnight chats
    line.me
    WebRun in LINE: review overnight chats
    WebRun opens LINE to review overnight chats.
    • Open the LINE Official Account manager chat list
    • Review every chat received since yesterday's digest
    • Tag each as routine or urgent based on its wording

    Done when Every overnight chat is reviewed and tagged.

  3. 2
    Slack - post the daily digest
    slack.com
    WebRun in Slack: post the daily digest
    WebRun opens Slack to post the daily digest.
    • Post a summary of the day's LINE chats to the team channel
    • Group them by routine question type
    • Leave replies for the team. WebRun never messages the customer on LINE

    Done when The team has this morning's LINE digest in Slack.

  4. 3
    Telegram - alert on urgent messages
    telegram.org
    WebRun in Telegram: alert on urgent messages
    WebRun opens Telegram to alert on urgent messages.
    • Send an immediate Telegram alert for any chat tagged urgent
    • Include the customer's message and a link to the LINE chat
    • Skip this step on mornings with no urgent chats

    Done when Every urgent overnight chat has a Telegram alert.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
line.me
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Inquiry digest · Slack
OutputWhat each run produces - A digest of overnight LINE chats grouped by topic, plus an instant alert for anything urgent.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will WebRun reply to LINE customers directly?

No. It only reads and summarizes chats. Your team replies inside LINE after seeing the Slack digest or the Telegram alert.

How does it decide a message is urgent?

It reads the wording of each chat for signs like complaints or time-sensitive requests, and tags those separately from routine questions.

What if there are no new messages overnight?

The Slack digest still posts, showing zero new chats, so you always know the run happened.

Keep going

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