Request Reviews After Every Job
Every few minutes, WebRun checks Tradify for newly closed jobs, drafts a short, on-brand SMS asking the customer to leave a Google review, and posts the draft to Slack so you can approve or tweak it before it is sent via Twilio.
How can I automatically request a Google review after every completed job?
Every few minutes, WebRun checks Tradify for newly closed jobs, drafts a short, on-brand SMS asking the customer to leave a Google review, and posts the draft to Slack for your approval - so every completed job gets a timely, personalised review request without anyone writing a message manually.
- Every closed job triggers a timely, personalised review request
- You approve each SMS before it sends - no generic mass messages
- More Google reviews collected without manual follow-up effort
Built for tradespeople · field service businesses · plumbers · electricians
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.tradify.comin a real browser with your saved login - no setup, no API keys. -
1
Tradify - detect closed jobs
tradify.com
WebRun opens Tradify to detect closed jobs. - Open Tradify and filter Jobs to the Completed status updated in the last 15 minutes
- For each new completion, capture the customer's name, mobile number, and job type
- Skip any customer who received a review request within the last 90 days
Done when Every newly closed job has customer contact details ready for a review request.
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2
Twilio - draft review-request SMS
twilio.com
WebRun opens Twilio to draft review-request SMS. - Compose a personalised SMS using the customer's first name and the job type
- Include your Google review link and a friendly ask
- Stage the message in Twilio but do not send - hold for approval
Done when A personalised review-request SMS is staged for each newly closed job.
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3
Slack - hold draft for your approval
slack.com
WebRun opens Slack to hold draft for your approval. - Post each staged SMS to your reviews Slack channel showing the customer name, number, and message text
- Wait for a thumbs-up reaction or explicit approval before the message is released
Done when Drafts are visible in Slack and no message has been sent without your approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text a customer without my approval?
No. Every review request is staged in Twilio and shown in Slack first. Nothing is sent until you approve it - you have full control over every outbound message.
What stops it pestering a repeat customer?
It checks against a 90-day cooldown per customer number. If they received a review request recently, they are automatically skipped.
Can I customise the message?
Yes. Provide your preferred wording or a tone guide and WebRun will use that template for every request, keeping your brand voice consistent.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.