Automated Therap Respite Request Tracking
Every morning, WebRun opens Therap, checks for new or still pending respite requests from host home providers, posts the list to your scheduling team in Slack ranked by how soon coverage is needed, and drafts a Google Calendar hold for the respite dates once a backup provider is assigned.
How do I track host home respite requests and backup coverage?
WebRun checks Therap every morning for new or still unassigned respite requests from host home providers, posts a worklist ranked by how soon coverage starts to your scheduling team in Slack, and drafts a tentative calendar hold for the coverage dates once a backup provider is assigned, ready for a coordinator to confirm.
- Respite requests within 7 days with no backup are flagged the same morning
- Scheduling opens Slack to a ranked coverage worklist instead of checking Therap by hand
- Coverage holds are drafted the moment a backup provider is assigned
Built for host home agencies · scheduling coordinators · shared living program managers · provider relations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.therapservices.netin a real browser with your saved login - no setup, no API keys. -
1
Therap - find new and pending respite requests
therapservices.net
WebRun opens Therap to find new and pending respite requests. - Open Therap and pull every respite request logged by a host home provider that is new or still unassigned
- Capture the individual, requesting provider, requested dates, and reason for the request
- Flag any request starting within 7 days that has no backup provider assigned yet
Done when Every new or pending respite request is listed with its dates and assignment status.
-
2
Slack - post the coverage gap list
slack.com
WebRun opens Slack to post the coverage gap list. - Post the respite worklist to the scheduling channel, soonest start date first
- Mark any request within 7 days with no assigned backup provider as urgent
Done when The scheduling team has today's respite coverage worklist in Slack.
-
3
Google Calendar - draft the respite coverage hold
calendar.google.com
WebRun opens Google Calendar to draft the respite coverage hold. - Once a request shows a backup provider assigned in Therap, draft a calendar hold for the respite coverage dates
- Leave every hold tentative with no attendees invited. Do not send the invite to the backup provider automatically
Done when A tentative coverage hold exists for every respite request with an assigned backup provider.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it assign a backup provider automatically?
No. WebRun only tracks and surfaces requests. A scheduling coordinator chooses and confirms the backup provider directly in Therap.
Will it send the backup provider a calendar invite on its own?
No. It drafts a tentative hold with no attendees invited. Your coordinator confirms the details and sends the invite once the backup provider agrees.
How urgent does a request have to be to get flagged?
Any respite request starting within 7 days with no backup provider assigned yet is marked urgent, so the scheduling team can close the gap before the dates arrive.
Related templates
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