Automated Therap EVV Exception Flags
Every night after visits close out, WebRun opens Therap, checks that day's electronic visit verification entries for every host home, flags missed clock-ins, mismatched times, or missing GPS confirmation, posts the exception list to your compliance channel in Slack, and drafts a correction justification note in Gmail for anything nearing the state's correction deadline.
How do I automatically catch EVV exceptions before a claim gets denied?
WebRun checks Therap every night for electronic visit verification exceptions, such as a missing clock-in, mismatched location, or a visit outside its scheduled window, and posts a deadline ranked list to your compliance channel in Slack. For each exception, it drafts a correction justification note in Gmail, left unsent for your compliance lead to file.
- EVV exceptions are worked the same night instead of at month end
- Corrections are drafted before the state deadline, not after a claim denial
- Compliance opens Slack to a deadline ranked list every morning
Built for host home agencies · EVV compliance leads · shared living billing teams · waiver program administrators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.therapservices.netin a real browser with your saved login - no setup, no API keys. -
1
Therap - find EVV visit exceptions
therapservices.net
WebRun opens Therap to find EVV visit exceptions. - Open Therap and review the day's electronic visit verification entries against the scheduled service units
- Flag visits with a missing clock-in or clock-out, a mismatched location, or a time outside the scheduled window
- Note the individual, provider, service type, and days remaining in the state's correction window for each
Done when Every EVV exception from the day is listed with its correction deadline.
-
2
Slack - alert compliance to today's exceptions
slack.com
WebRun opens Slack to alert compliance to today's exceptions. - Post today's EVV exception list to the compliance channel, sorted by days remaining before the correction deadline
- Flag anything within 2 days of missing the correction window as urgent
Done when Compliance has today's EVV exception list in Slack, sorted by deadline.
-
3
Gmail - draft the correction justification note
gmail.com
WebRun opens Gmail to draft the correction justification note. - Draft a correction justification note for each exception, citing the reason already logged by the host home provider
- Address the draft to the compliance lead who submits corrections in the state EVV system
- Save every draft unsent in Gmail. Do not file or submit any correction automatically
Done when A Gmail draft with a correction justification exists for every EVV exception.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it submit EVV corrections to the state system on its own?
No. WebRun only drafts the correction justification in Gmail. Your compliance lead reviews it and files the actual correction in the state EVV system.
How far ahead does it flag the correction deadline?
It surfaces every open exception as soon as it appears and marks anything within 2 days of the state's correction window as urgent, so nothing quietly ages into a denied claim.
Does this replace our EVV aggregator?
No. It reads the visit data Therap already has and adds a same-day worklist and drafted paperwork. Your existing EVV aggregator and state system are unchanged.
Related templates
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