Automated HRT Control Patient Recall Alerts
Every Monday, WebRun opens HRT Control, finds patients with no visit or refill in 90 days or more, logs each to a recall tracker in Google Sheets ranked by how overdue they are, and messages the front desk a call list in Telegram.
How do I catch patients before they lapse on recall?
WebRun scans HRT Control every Monday for patients with no visit or refill in 90 days, logs each to a recall tracker in Google Sheets ranked by how overdue they are, and messages the front desk a call list in Telegram. Staff make every call themselves, so no overdue patient gets missed without a person on the line.
- Overdue patients get called before they fully lapse, not after
- Staff start the week with a ranked recall list instead of building one by hand
- Patients who already rebooked clear off the list automatically
Built for HRT clinics · TRT clinics · front desk staff · patient retention coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.hrtcontrol.comin a real browser with your saved login - no setup, no API keys. -
1
HRT Control - find patients overdue for recall
hrtcontrol.com
WebRun opens HRT Control to find patients overdue for recall. - Open HRT Control and filter patients with no visit or refill in the last 90 days
- Capture the last visit date and current protocol for each
- Skip anyone already marked inactive or discharged
Done when Every patient overdue for recall is listed with their last visit date.
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2
Google Sheets - log the recall tracker
google.com
WebRun opens Google Sheets to log the recall tracker. - Add each overdue patient to the recall tracker with their last visit date
- Sort the tracker with the longest-overdue patients first
- Mark off anyone who books during the week automatically
Done when The recall tracker reflects every currently overdue patient, longest first.
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3
Telegram - alert staff to call
telegram.org
WebRun opens Telegram to alert staff to call. - Message the front desk this week's recall list to call
- Flag the patients overdue more than 6 months first
Done when Staff have this week's recall call list in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the patient directly?
No. It only builds a call list for your staff in a tracker and Telegram. WebRun never emails, texts, or calls the patient itself.
How does it know a patient isn't just inactive on purpose?
It skips anyone already marked inactive or discharged in HRT Control, so the list only holds patients who are overdue, not ones who've formally stopped care.
What happens once a patient rebooks?
It's cleared from the tracker automatically the next Monday once HRT Control shows a booked visit, so staff aren't calling someone who already rescheduled.
Related templates
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