Automated HRT Control Abnormal Lab Flags
Throughout the clinic day, WebRun checks HRT Control for new lab results outside the normal range, flags the ordering provider in Slack within minutes, and holds a same-day callback slot on Google Calendar for the provider to reach the patient.
How do I catch abnormal lab values before they're missed?
WebRun checks HRT Control every few minutes for new lab results outside the normal range, and flags the ordering provider in Slack within minutes, naming the patient and the abnormal value. It also holds a same-day callback slot on the provider's calendar, so a critical result gets a same-day response instead of sitting in a queue.
- Critical results get a provider flag within minutes, not at day's end
- A same-day callback slot is already held by the time the provider sees the flag
- No abnormal result sits unnoticed in a queue overnight
Built for HRT clinics · TRT providers · clinical lab coordinators · multi-location hormone practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.hrtcontrol.comin a real browser with your saved login - no setup, no API keys. -
1
HRT Control - find abnormal lab values
hrtcontrol.com
WebRun opens HRT Control to find abnormal lab values. - Check HRT Control for new lab results as they post
- Compare each value against its normal range and flag anything outside it
- Note which provider ordered the panel
Done when Every new abnormal result is identified with its ordering provider.
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2
Slack - flag the ordering provider
slack.com
WebRun opens Slack to flag the ordering provider. - Message the ordering provider immediately with the abnormal value and the patient's name
- Mark critical values, not just borderline ones, with a clear priority flag
Done when The ordering provider has been flagged for every abnormal result.
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3
Google Calendar - hold a callback slot
calendar.google.com
WebRun opens Google Calendar to hold a callback slot. - Hold a same-day slot on the provider's calendar to call the patient back
- Label the hold with the patient's name so it's easy to find
Done when A same-day callback hold exists for every flagged result.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun ever contact the patient about their results?
No. It only flags the ordering provider internally in Slack and holds a callback slot. The provider is the one who calls the patient. Results are never sent to a patient directly.
How fast does a flag go out?
Within minutes of the result posting in HRT Control, since it checks every few minutes rather than waiting for a daily batch.
What counts as abnormal?
Any value outside the normal range already set on the panel in HRT Control, with critical values marked separately from borderline ones so providers know what to act on first.
Related templates
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