Automated e-Emphasys Work Order Status Digest
Every morning, WebRun opens e-Emphasys, reads all open service work orders, groups them by status (waiting for parts, in progress, waiting on customer approval), and posts a digest to the service manager's Slack channel.
How do I get a daily summary of open service work orders from e-Emphasys?
WebRun reads all open service work orders from e-Emphasys every morning, groups them by status and flags any job open more than five days, then posts a structured digest to your Slack service channel. Your manager arrives knowing exactly what is stalled, what is in progress, and what needs action today.
- Service managers start every day with a clear picture of every open job
- Overdue jobs are flagged before they become complaints
- No manual report-pulling needed from e-Emphasys
Built for heavy equipment dealers · equipment dealer service managers · construction equipment service teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
e-emphasys.com/home/solutionsin a real browser with your saved login - no setup, no API keys. -
1
e-Emphasys - read all open work orders
e-emphasys.com
WebRun opens e-Emphasys to read all open work orders. - Open e-Emphasys and navigate to the Service module
- Filter work orders to open status across all technicians and locations
- Capture the work order number, customer, equipment, technician, status, and days open for each
Done when All open work orders are captured with their current status and assignment.
-
2
Slack - post the status digest
slack.com
WebRun opens Slack to post the status digest. - Group work orders by status: in progress, waiting for parts, and pending customer approval
- Flag any job open more than five days as overdue
- Post the grouped digest to the service manager channel in Slack
Done when Service manager has today's work order digest in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it update work orders or contact customers?
No. WebRun only reads e-Emphasys and posts an internal Slack digest. It never changes a record or contacts a customer.
Can it show work orders for a specific technician or location?
Yes. You can filter the digest to a specific technician, department, or location by configuring the scope before your first run.
What counts as overdue?
Any work order open more than five days is flagged. You can adjust that threshold to match your shop's service-level targets.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.