Automated Medication Refill Reminders
Every morning, WebRun opens TrichoSuite, reads each patient's prescribed post-transplant medication and last supply date, finds anyone whose finasteride or minoxidil is about to run out, and drafts a short SMS via Twilio and a reminder email in Gmail to reorder, leaving both for your team to review and send.
How do I remind hair transplant patients to refill their medication automatically?
Every morning WebRun reads each patient's prescribed finasteride or minoxidil and last supply date in TrichoSuite, then finds anyone about to run out. It drafts a short Twilio SMS and a Gmail reminder to reorder and leaves both for your team to send, so patients stay on their maintenance treatment without gaps.
- Patients get a refill nudge before their medication runs out
- Reminders are drafted, not sent, so a human approves each one
- No clinical detail beyond the medication name is ever included
Built for hair transplant clinics · patient care teams · trichologists · hair restoration surgeons
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
trichosuite.com/en-USin a real browser with your saved login - no setup, no API keys. -
1
TrichoSuite - find refills coming due
trichosuite.com
WebRun opens TrichoSuite to find refills coming due. - Open TrichoSuite and read each patient's prescribed medication and last supply date
- Estimate the run-out date and find patients due a refill in the next 7 to 10 days
- Skip anyone who already reordered or stopped the medication
Done when Every patient with a refill coming due is identified with their run-out date.
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2
Twilio - draft a refill text
twilio.com
WebRun opens Twilio to draft a refill text. - Draft a short SMS via Twilio reminding the patient their finasteride or minoxidil is running low
- Include a friendly reorder prompt and the clinic contact, no clinical detail beyond the medication name
- Leave the SMS queued as a draft for your team to review and send. Never text the patient on its own
Done when A refill reminder SMS is drafted in Twilio for each due patient.
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3
Gmail - draft a refill email
gmail.com
WebRun opens Gmail to draft a refill email. - Draft a matching reminder email in Gmail with the reorder steps and why staying on treatment matters
- Keep the tone supportive and on-brand
- Leave the email as a draft for your team to review and send
Done when A matching refill reminder email is drafted in Gmail for each due patient.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text or email patients about medication without me?
No. WebRun drafts the SMS and email and leaves both unsent for your team to review. No medication reminder reaches a patient until a human approves and sends it.
Does the reminder include private health details?
No. The draft names only the medication and a reorder prompt, with no diagnosis or other clinical detail, and it goes out only after your team reviews it, keeping patient health information protected.
How does it know when a refill is due?
It reads the prescribed medication and last supply date in TrichoSuite, estimates the run-out date, and flags patients due in the next 7 to 10 days so reminders land before they run out.
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