Automated Golf Dues Payment Recovery
Every morning, WebRun opens Club Caddie, finds members with a failed dues payment in the last 24 hours, drafts a polite payment recovery email for each, and notifies staff via Slack to review and send the drafts before the membership lapses.
How do I automatically follow up on failed golf club dues payments?
Every morning, WebRun opens Club Caddie, finds members with a dues payment that failed in the last 24 hours, and drafts a courteous recovery email in Gmail for each one. Staff review the drafts via a Slack alert and send them, ensuring no member is contacted without human approval.
- Failed dues payments are caught and drafted for recovery the same morning
- No member is contacted without staff approval, protecting member relationships
- Repeat failures are flagged so managers can escalate before memberships lapse
Built for golf club billing managers · country club membership directors · club administrators · golf course finance staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.clubcaddie.comin a real browser with your saved login - no setup, no API keys. -
1
Club Caddie - find failed dues payments
clubcaddie.com
WebRun opens Club Caddie to find failed dues payments. - Open Club Caddie and navigate to the billing and accounts receivable section
- Filter for members with a failed or declined payment posted in the last 24 hours
- Capture member name, email, amount owed, membership type, and failure reason where available
Done when Every new failed dues payment from the past 24 hours is listed with member contact details.
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2
Gmail - draft payment recovery emails
gmail.com
WebRun opens Gmail to draft payment recovery emails. - Draft a courteous payment recovery email for each affected member, addressing them by name
- Include the amount, a clear request to update payment details, and the membership at risk
- Save each as a Gmail draft so staff can review, personalise, and send
Done when One Gmail draft exists per failed payment. No email has been sent to any member.
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3
Slack - alert staff for approval
slack.com
WebRun opens Slack to alert staff for approval. - Post a summary of today's failed payments with total count and combined amount outstanding
- Include a link to Gmail Drafts for quick staff review and sending
Done when Staff see the failed payment count and a drafts link in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it charge the card or send the email automatically?
No. WebRun only creates a Gmail draft and posts a Slack alert. No payment is retried and no email is sent without a staff member reviewing and approving it first.
What if the same member has multiple failed payments?
Each failed payment generates its own draft. Repeat failures are flagged in the Slack summary so staff can prioritize follow-up or escalate to a personal call.
Can it handle members who resolve the payment before staff review the draft?
WebRun reads the live Club Caddie status each run. If a member resolves their balance before the draft is sent, staff will see the payment cleared in Club Caddie and can simply discard the draft.
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