Automated Appointment No-Show Rebooking
Every morning, WebRun opens GoHighLevel, reads every calendar for today's unconfirmed appointments and yesterday's no-shows, pulls the contact behind each one, drafts a confirmation or rebooking message per person in Twilio for approval, and logs the day's list in Notion.
How do I chase unconfirmed appointments and rebook no-shows automatically?
WebRun opens GoHighLevel every morning, reads every calendar for today's unconfirmed appointments and yesterday's no-shows, and pulls the contact behind each. It drafts a confirmation or rebooking message per person in Twilio for your approval and logs the day's chase list in Notion.
- Today's bookings get confirmed before the diary starts
- Yesterday's no-shows get a rebooking offer the next morning
- No client is texted until a human approves the wording
Built for marketing agencies · clinics and salons · coaches · local service businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.gohighlevel.comin a real browser with your saved login - no setup, no API keys. -
1
GoHighLevel - read unconfirmed and no-show appointments
gohighlevel.com
WebRun opens GoHighLevel to read unconfirmed and no-show appointments. - Sign in to GoHighLevel and open each calendar you manage
- List today's appointments whose status is still unconfirmed, with the time and the contact
- List yesterday's appointments marked no-show and open the contact behind each
- Read the recent conversation on each contact so the message does not repeat what was already said
Done when Today's unconfirmed appointments and yesterday's no-shows are listed with their contacts.
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2
Notion - log today's chase list
notion.so
WebRun opens Notion to log today's chase list. - Log today's chase list in your Notion account page
- Record each appointment with its calendar, its time, its status, and the contact
- Track how many no-shows each calendar produces week over week
- Keep the history so a repeatedly missing client is easy to spot
Done when Notion holds today's chase list and the running no-show count per calendar.
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3
Twilio - draft the confirmations and rebookings
twilio.com
WebRun opens Twilio to draft the confirmations and rebookings. - Draft a short confirmation message for each unconfirmed appointment, naming the time and place
- Draft a friendly rebooking message for each no-show with two suggested slots
- Queue every message in Twilio unsent and wait for your approval
- Message no client until you have read the draft and released it
Done when A confirmation or rebooking message is queued for each contact, waiting on approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text clients without my approval?
No. Every confirmation and rebooking message is queued in Twilio unsent. You read each one and release it, so no client is contacted on its own initiative.
Does it move or cancel appointments in my calendar?
No. WebRun only reads appointment status and contacts in GoHighLevel. Rescheduling, cancelling, or marking an appointment is done by your team after the client replies.
How does it avoid repeating what we already said?
It reads the recent conversation on each contact before drafting, so a client who already confirmed by text is skipped and a rebooking message does not repeat an earlier one.
Related templates
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