Automated Vero Workflow Error Handoff
Every hour, WebRun opens Vero, checks event-triggered workflows for a failed or errored send, hands off the workflow name and error details to the engineer on Microsoft Teams, and logs a Trello card so the fix gets tracked through to done.
How do I catch a broken Vero workflow before customers notice?
WebRun checks Vero every hour for event-triggered workflows that failed or errored, hands off the workflow name and error details to the engineer on Microsoft Teams, and tracks the fix on a Trello card. Broken workflows get caught and routed to a person within the hour, before customers notice a missed message.
- A broken workflow gets to an engineer within the hour, not after customers complain
- Every fix is tracked on a Trello card through to done
- Normal hours stay quiet, with no noise when workflows are running clean
Built for product teams · growth engineering · lifecycle marketers · SaaS companies
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.getvero.comin a real browser with your saved login - no setup, no API keys. -
1
Vero - check workflows for errors
getvero.com
WebRun opens Vero to check workflows for errors. - Open Vero and check event-triggered workflows for failed or errored sends in the last hour
- Capture the workflow name, the trigger event, and the error message
- Note how many users were affected
Done when Every workflow error from the last hour has been captured with its details.
-
2
Microsoft Teams - hand off the error to the engineer
microsoft.com
WebRun opens Microsoft Teams to hand off the error to the engineer. - Hand off the workflow name, trigger, and error message to the engineer on call
- Include how many users were affected
- Post nothing at all on an hour with no errors
Done when Any hourly workflow error has been handed off in Microsoft Teams.
-
3
Trello - track the fix
trello.com
WebRun opens Trello to track the fix. - Create a card for the broken workflow with its error details
- Keep the card open until the workflow runs clean again
- Move the card to done automatically once errors stop
Done when Every broken workflow has a Trello card tracked through to done.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Can it fix a broken workflow or resend the missed message?
No. WebRun only reports the error and tracks the fix on a Trello card. Fixing the workflow and deciding whether to resend anything is left to the engineer.
Will I get a Teams message every hour?
No. A message only posts when a workflow actually failed or errored in the last hour. A clean hour produces no message at all.
How does it know a workflow failed?
It reads the send status Vero already records for each triggered workflow, rather than guessing from customer complaints or missing data.
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