Ask happy customers for a review after the job
Every evening, WebRun opens CoatingOS, finds coating jobs completed and paid in the last day or two, drafts a warm review-request text through Twilio with your review link for each homeowner, and posts the batch to Slack so you can approve it before any message goes out.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I ask coating customers for a review after each job?
WebRun helps you earn reviews from happy customers. Each evening it finds coating jobs completed and paid in CoatingOS, drafts a warm review-request text with your link through Twilio for each homeowner, and posts the batch to Slack, holding every message until you approve it so nothing is sent on its own.
- Happy customers get asked while the fresh floor is top of mind
- Only paid, satisfied jobs get a review request
- You approve the whole batch before a single text goes out
Built for garage floor coating contractors · epoxy installers · polyaspartic coating companies · concrete coating businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.coatingos.comin a real browser with your saved login - no setup, no API keys. -
1
CoatingOS - find finished paid jobs
coatingos.com How to Automate CoatingOS
WebRun opens CoatingOS to find finished, paid jobs. - Open CoatingOS and list jobs completed and marked paid in the last day or two
- Capture the homeowner, mobile number, and coating installed
- Skip anyone already sent a review request or flagged as unhappy
Done when Every recently finished, paid job is listed with a contactable homeowner.
-
2
Twilio - draft the review text
twilio.com How to Automate Twilio
WebRun drafts each review-request text in Twilio and holds it. - Draft a short, friendly review-request text per homeowner with your review link
- Reference their coating and thank them by name to keep it personal
- Queue every text in Twilio but leave it unsent for your approval
Done when A personalized review text is queued in Twilio for each homeowner, none sent yet.
-
3
Slack - post the batch for approval
slack.com How to Automate Slack
WebRun posts the review-request batch to Slack for your approval. - Post the day's review-request batch to Slack with each homeowner and message
- Flag any job that looked rough so you can skip it
- Wait for your go-ahead before any text is released from Twilio
Done when You have the review-request batch in Slack to approve or trim.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers without my approval?
No. WebRun drafts and queues each review text in Twilio but holds it. It posts the batch to Slack and waits for your go-ahead, so no message goes out until you approve it.
Does it ask everyone, even unhappy customers?
No. It only lists jobs completed and paid, and skips anyone flagged as unhappy in CoatingOS, so review requests go to satisfied homeowners.
Will a customer get asked twice?
No. It skips anyone already sent a review request, so each homeowner is asked once after their job wraps up.
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