Automated Funeral Acknowledgment Card Drafts
Every morning, WebRun checks Passare for recently concluded cases, drafts personalized acknowledgment card messages for the family to send to contributors and attendees, saves them in Gmail for director review, and posts a Slack alert so the director can share the drafts with the family at the right moment.
How do I draft sympathy acknowledgment cards for families after a funeral service?
WebRun checks Passare each morning for recently concluded cases and drafts a set of personalized acknowledgment card messages covering clergy, pallbearers, floral contributors, and attendees. Every draft is saved in Gmail for director review. Nothing is sent or printed until the family has approved the wording.
- Every family receives a ready-to-review set of acknowledgment card drafts within days of the service
- Directors spend minutes reviewing drafts rather than hours writing them
- Families can personalize and finalize cards without starting from a blank page
Built for funeral directors · bereavement coordinators · funeral home staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.passare.comin a real browser with your saved login - no setup, no API keys. -
1
Passare - gather service and contributor details
passare.com
WebRun opens Passare to gather service and contributor details. - Open Passare and find cases where the service concluded in the past 3 days and acknowledgment cards have not yet been drafted
- Collect the family name, the names of officiants, pallbearers, and any other contributors noted in the case
- Note the primary family contact for the acknowledgment package
Done when Service details and contributor lists are ready for every eligible recently concluded case.
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2
Gmail - draft acknowledgment card messages
gmail.com
WebRun opens Gmail to draft acknowledgment card messages. - Draft a set of acknowledgment card messages for the family, one per recipient category: clergy, pallbearers, floral contributors, and general attendees
- Keep each message warm, personal, and concise
- Save all drafts in Gmail for director review. Do not send or print any acknowledgment without the family's approval first
Done when A complete set of acknowledgment card draft messages exists in Gmail for each eligible case.
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3
Slack - alert director that drafts are ready
slack.com
WebRun opens Slack to alert director that drafts are ready. - Post a Slack alert to the director listing cases where acknowledgment drafts are ready for review
- Include a note to share the drafts with the family at the next aftercare touchpoint
Done when The director has been notified of all ready-to-review acknowledgment card drafts.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send acknowledgment cards without the family approving them?
No. Every draft is saved in Gmail for director review. The director then shares the drafts with the family to personalize and approve before anything is printed or sent.
How does it know who to address the cards to?
It reads the contributor and service participant details recorded in Passare. The more complete the case record, the more personalized the acknowledgment drafts will be.
Can families add their own personal words to the drafts?
Yes. The drafts are a starting point. The director shares them with the family as editable text so they can add personal touches, memories, or specific thanks before finalizing.
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