Automated Fire Inspection Review Requests
When a fire inspection or service job is marked complete with a passing result in Inspect Point, WebRun drafts a brief, friendly review request email to the property contact in Gmail and logs the outreach to a Google Sheet so your team can track which customers have been asked and when.
How do I automatically ask customers for reviews after fire inspections?
When a fire inspection is completed with a passing result in Inspect Point, WebRun drafts a brief review request email for the property contact in Gmail and logs the outreach to Google Sheets, so your team can review and send it with one click and every satisfied customer gets a timely, personal request for feedback.
- Every satisfied customer receives a timely, personal review request after service
- No review request is sent to properties with open deficiencies or recent outreach
- Team has a full outreach log so no customer is asked too often
Built for fire protection companies · sprinkler inspection contractors · fire alarm service firms · life-safety service businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.inspectpoint.comin a real browser with your saved login - no setup, no API keys. -
1
Inspect Point - detect completed passing inspection
inspectpoint.com
WebRun opens Inspect Point to detect completed passing inspection. - Detect when a fire inspection or service visit is marked complete with a passing or satisfactory result
- Confirm the property has not received a review request in the last 90 days
- Capture the customer contact name and email, property name, and the type of service completed
- Skip any inspection with open deficiencies or failed items
Done when A passing completed inspection is confirmed with contact details and no recent review request.
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2
Gmail - draft review request email
gmail.com
WebRun opens Gmail to draft review request email. - Draft a short, friendly review request email mentioning the service just completed
- Include a direct link to your Google Business Profile or preferred review platform
- Keep the tone warm and low-pressure
- Leave the draft for a team member to review and approve before it is sent
Done when A ready-to-send review request draft exists in Gmail for the completed service visit.
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3
Google Sheets - log review outreach
google.com
WebRun opens Google Sheets to log review outreach. - Open the review outreach log in Google Sheets
- Add a row with the property name, contact email, service type, date, and outreach status set to Pending
- Update the status to Sent once the team confirms the email was dispatched
Done when The review outreach is logged in Google Sheets with a pending status for team confirmation.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the review request to the customer automatically?
No. Every review request is drafted in Gmail and left for a team member to review before sending. No email goes to a customer without a human approving it.
Does it ask for a review after failed inspections too?
No. Review requests are only drafted after completed inspections with passing or satisfactory results. Jobs with open deficiencies or failed items are automatically skipped.
How does it avoid asking the same customer too often?
It checks the review outreach log in Google Sheets before drafting, and skips any property that received a review request in the last 90 days.
Related templates
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