Automated Fathom Recording Coverage Audit
Every night, WebRun opens Fathom, walks the day's meeting list, flags every call with no recording or no summary, texts your on-call owner through Twilio when a customer call was missed, and posts the full coverage report and open action items to Microsoft Teams.
How do I check that every customer call got recorded?
WebRun audits your Fathom coverage every night. It walks the day's meeting list, flags every call with no recording or no summary, texts your on-call owner through Twilio when a customer call was missed, and posts the full coverage report plus open action items to Microsoft Teams.
- A missed customer call is known the same night, not next quarter
- Every meeting is marked covered or flagged with its host
- Open action items reach the team channel without anyone rewatching a call
Built for sales managers · customer success teams · revenue operations · consultancies
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
fathom.videoin a real browser with your saved login - no setup, no API keys. -
1
Fathom - audit today's recordings
fathom.video
WebRun opens Fathom to audit today's recordings. - Open Fathom and list the meetings from today across your team members
- Flag every meeting with no recording, and every recording with no summary generated
- Capture the host, the meeting title, the time, and the action items on the calls that did get summarized
Done when Every meeting from today is marked as covered, missing a recording, or missing a summary.
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2
Twilio - text the on-call owner
twilio.com
WebRun opens Twilio to text the on-call owner. - Send a short text to the internal on-call numbers you saved during setup when a customer call has no recording
- Name the host and the meeting time so notes can be written from memory tonight
- Send only to those saved internal numbers. Any message to a customer is left queued for your approval
Done when The on-call owner has been texted about every missed customer call.
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3
Microsoft Teams - post the coverage report
microsoft.com
WebRun opens Microsoft Teams to post the coverage report. - Post tonight's coverage report to your team channel
- List the covered meetings, the gaps, and who hosted each gap
- Add the open action items pulled from the calls that were summarized
Done when The team channel has tonight's coverage report and action items.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers or meeting guests?
No. Twilio texts only the internal on-call numbers you saved during setup. Any message addressed to a customer is left queued for your approval and never sent on its own.
What counts as a coverage gap?
A meeting on the day's list with no recording at all, or a recording that produced no summary. Both are named with their host and time so the notes can still be written the same night.
Does it read call content?
It reads the summaries and action items Fathom already produced, so the Teams report carries real follow-ups. It does not alter, share, or delete any recording.
Related templates
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