Automated EV Charging Maintenance Scheduling Confirmations
When a new maintenance visit is added to your Google Calendar, WebRun reads the site name and scheduled time, looks up the site host contact in AMPECO, drafts a clear confirmation email with the visit details, and saves it in Gmail for your team to review and send before it reaches the customer.
How do I automatically draft maintenance visit confirmations for EV charging site hosts?
When a new maintenance visit is added to Google Calendar, WebRun reads the booking details, looks up the site host contact in AMPECO, and saves a personalised confirmation email as a Gmail draft. A team member reviews and sends every email, so site hosts always receive clear, human-approved communication about upcoming visits.
- Every maintenance booking gets a personalised confirmation draft ready within minutes
- Site hosts receive consistent, professional communication before every visit
- No booking goes unconfirmed because of manual copy-writing delays
Built for EV network operators · charge point operators · field service coordinators · EV charging ops teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
calendar.google.comin a real browser with your saved login - no setup, no API keys. -
1
Google Calendar - detect new maintenance booking
calendar.google.com
WebRun opens Google Calendar to detect new maintenance booking. - Open Google Calendar and check for newly created events tagged as maintenance visits
- Capture the site name, scheduled date, time window, and any notes from the event description
- Identify the station ID or location code referenced in the event title or notes
Done when Every new maintenance booking has been read with its date, time, and site details.
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2
AMPECO - look up site host contact
ampeco.com
WebRun opens AMPECO to look up site host contact. - Open AMPECO and search for the charge point location matching the station ID or site name
- Read the site host contact name, email address, and any special access instructions
- Note the current fault or reason for the visit from AMPECO's maintenance flags
Done when The site host contact and visit context have been retrieved from AMPECO.
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3
Gmail - draft confirmation for review
gmail.com
WebRun opens Gmail to draft confirmation for review. - Draft a professional confirmation email addressed to the site host by name
- Include the scheduled date, arrival window, technician team name, and what work will be carried out
- Save the draft unsent in Gmail for a team member to review and send - do not send automatically
Done when A confirmation email draft is saved in Gmail for every new maintenance booking.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the confirmation to the site host without my approval?
No. Every confirmation is saved as a Gmail draft only. A team member must review and send it, so no customer-facing message goes out without a human check.
How does it know which site host to address?
It looks up the charge point location in AMPECO using the station ID or site name from your calendar event and reads the associated site host contact details stored there.
What if the maintenance visit is rescheduled?
WebRun only drafts confirmations for newly created calendar events. If you reschedule, update the draft manually or delete it and the workflow will create a new draft when you re-book the event.
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