TDO Software Automated Google Review Request Drafts
Every evening, WebRun opens TDO Software, finds patients whose treatment was completed today, drafts a friendly Google review request SMS for each via Twilio, and posts a summary to your front-desk Slack channel so your team can review and release the batch the following morning when patients are most likely to respond.
How do I automatically draft Google review requests for endodontic patients after treatment?
WebRun checks TDO Software each evening for patients whose endodontic treatment was completed that day, drafts a personalized Google review request SMS for each via Twilio, and alerts your front desk in Slack. No message reaches a patient until staff review and approve the batch the next morning.
- Review request drafts ready for every completed-treatment patient by end of day
- Front desk approves the batch before any patient is contacted
- Patients already asked are excluded automatically to avoid duplicate requests
Built for endodontists · endodontic front desk teams · dental specialty practices · endodontic practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
wwww.tdo4endo.comin a real browser with your saved login - no setup, no API keys. -
1
TDO Software - find patients with completed treatment today
tdo4endo.com
WebRun opens TDO Software to find patients with completed treatment today. - Open TDO Software and review today's completed appointment records
- Identify patients who had a treatment visit completed, not just a consultation
- Capture patient name and procedure completed
- Exclude any patient who already has a recent Google review request on file
Done when All patients with a completed treatment today are identified and those already contacted are excluded.
-
2
Twilio - draft Google review request SMS for each
twilio.com
WebRun opens Twilio to draft Google review request SMS for each. - Draft a short, warm review request SMS for each completed-treatment patient using their name
- Include the practice's Google review link in each message
- Save each draft in Twilio without sending, for front-desk review tomorrow morning
Done when A draft Google review request SMS exists in Twilio for every qualifying patient, awaiting front-desk approval before sending.
-
3
Slack - notify front desk with batch ready for review
slack.com
WebRun opens Slack to notify front desk with batch ready for review. - Post an evening summary to the front-desk Slack channel noting how many review request drafts are ready
- Remind the team to release the batch in the morning when patients are most likely to respond
- Note the count of patients excluded because they were already contacted
Done when Front desk has an evening Slack alert with the draft count and a reminder to approve and send tomorrow morning.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review request texts to patients without our approval?
No. Every review request is drafted and saved in Twilio as an unsent message. Your front desk reviews the batch and decides when to release it. No patient is contacted until a staff member approves.
Does it only target completed treatment visits, not consultations?
Yes. WebRun distinguishes between consultation appointments and completed treatment visits in TDO Software and only drafts review requests for patients who had a treatment procedure completed today.
What if a patient has already left a Google review or was already asked?
WebRun checks TDO Software for patients who already have a recent review request on record and excludes them from the draft batch, so the same patient is never asked twice in a short period.
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