Get broken and cancelled appointments rebooked
Every morning, WebRun opens Dentrix, reviews the Appointment Book for yesterday's broken and cancelled visits, drafts a warm reschedule note to each patient in Gmail, leaves every draft unsent for the front desk, and sends the team a Telegram list of appointments to recover.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I recover broken and cancelled dental appointments automatically?
Every morning, WebRun opens Dentrix and reviews the Appointment Book for yesterday's broken and cancelled visits. It drafts a warm reschedule note to each patient in Gmail, naming the treatment they missed, leaves the drafts unsent for the front desk, and sends the team a Telegram recovery list grouped by provider.
- Broken visits surface every morning instead of being forgotten
- Each reschedule note is drafted and waiting, so the front desk just reviews and sends
- More cancelled slots get refilled before they cost the day's production
Built for dental practices · front desk teams · dental office managers · scheduling coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.dentrix.comin a real browser with your saved login - no setup, no API keys. -
1
Dentrix - find broken and cancelled visits
dentrix.com
WebRun reviews the Dentrix Appointment Book for broken and cancelled visits. - Open Dentrix and review the Appointment Book for yesterday's broken and cancelled appointments
- Include visits moved to the unscheduled list that were not rebooked
- Capture the patient, the procedure, the provider, and the original date for each
Done when Every broken or cancelled appointment from yesterday has been listed.
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2
Gmail - draft reschedule notes
gmail.com How to Automate Gmail
WebRun drafts a reschedule note for each patient and leaves it unsent. - Draft a warm, on-brand note to each patient inviting them to reschedule their visit
- Mention the treatment they missed and offer easy ways to book a new time
- Save every message as a draft and leave it unsent for the front desk to review
Done when A reschedule draft sits ready in Gmail for every broken or cancelled visit.
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3
Telegram - report appointments to recover
telegram.org How to Automate Telegram
WebRun sends the broken-appointment recovery list to Telegram. - Send the team a short list of yesterday's broken and cancelled appointments
- Group by provider so each can see the gaps to refill
- Note that reschedule drafts are waiting in Gmail for review
Done when The team has yesterday's broken-appointment recovery list in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message patients without me?
No. WebRun only drafts each reschedule note in Gmail and leaves it unsent. Your front desk reads every message and clicks send, so nothing reaches a patient until a person approves it first.
How does it know which appointments broke?
It reviews the Dentrix Appointment Book each morning for visits marked broken or cancelled the day before, including ones moved to the unscheduled list, and captures the patient, procedure, provider, and original date.
Can it match our practice's tone?
Yes. Give WebRun a sample message or a few notes on tone and it drafts each reschedule note in your voice, naming the treatment the patient missed and offering an easy way to rebook.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.