Automated Payer Rate Change Provider Notification Drafts
Every morning, WebRun scans Gmail for payer fee schedule and rate change notifications, extracts the affected procedure codes and rate changes, cross-references which enrolled providers in Modio Health are affected, and prepares a provider notification draft in Mailchimp for your credentialing coordinator to review and approve before sending.
How do I automatically draft provider notices for payer rate changes?
WebRun scans Gmail each morning for incoming payer rate change and fee schedule update emails, extracts the payer name, effective date, and affected service lines, then cross-references Modio Health to identify enrolled providers affected by the change. A Mailchimp notification draft is prepared for coordinator review and approval before any communication reaches providers, so rate changes are communicated promptly and accurately.
- Payer rate change emails processed and provider notification drafted within hours of receipt
- Only enrolled providers actually affected by the rate change receive a notification
- Every notification reviewed and approved by a coordinator before it reaches a provider
Built for credentialing coordinators · provider relations teams · CVOs · medical group administrators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
gmail.comin a real browser with your saved login - no setup, no API keys. -
1
Gmail - detect incoming payer rate change and fee schedule emails
gmail.com
WebRun opens Gmail to detect incoming payer rate change and fee schedule emails. - Scan Gmail for new emails from payer contracting or provider relations departments referencing rate changes, fee schedule updates, or reimbursement adjustments
- Extract the payer name, effective date, affected procedure codes or service lines, and the direction of the rate change
- Label the processed email so it is not re-processed on future runs
- If no rate change email is found today, end the run with no action
Done when All incoming payer rate change emails have been detected and key details extracted.
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2
Modio Health - identify enrolled providers affected by the rate change
modiohealth.com
WebRun opens Modio Health to identify enrolled providers affected by the rate change. - Open Modio Health OneView and identify providers who are enrolled with the payer sending the rate change notification
- Cross-reference the enrolled providers against the affected service lines or procedure codes from the email
- Build a list of affected provider names, their practice locations, and their enrolled specialty for the notification draft
Done when The full list of enrolled providers affected by the rate change is identified from Modio Health.
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3
Mailchimp - prepare provider notification draft for coordinator approval
mailchimp.com
WebRun opens Mailchimp to prepare provider notification draft for coordinator approval. - Prepare a provider notification email campaign draft in Mailchimp addressed to the affected providers
- Include the payer name, effective date, nature of the rate change, and any action the provider needs to take
- Leave the campaign in draft status - do not schedule or send until the credentialing coordinator has reviewed and approved the content and recipient list
- Never send provider communications about rate changes without coordinator sign-off
Done when A reviewed Mailchimp campaign draft is prepared for coordinator approval before it is scheduled or sent.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the rate change notice to providers automatically?
No. The Mailchimp campaign is prepared as a draft and left unscheduled. A credentialing coordinator must review the content, confirm the affected provider list, and approve the send. Provider communications about rate changes always require human sign-off.
How does it know which providers are affected by a specific payer rate change?
It cross-references the payer named in the rate change email against the list of providers enrolled with that payer in Modio Health OneView, then narrows further by matching the affected service lines to each enrolled provider's specialty.
What if the rate change email is ambiguous about which procedure codes are affected?
If the email does not clearly specify procedure codes or service lines, WebRun flags all providers enrolled with that payer for coordinator review rather than making assumptions, so the coordinator can determine scope before the notification goes out.
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