Remind customers to use store credit before it expires
Every morning, WebRun checks SimpleConsign for customers whose store credit is expiring within your notice window, drafts a personalized reminder email for each with their balance and expiry date, and posts a Slack queue for staff to review and approve every message before it reaches a customer.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically remind customers before their store credit expires?
Every morning, WebRun checks SimpleConsign for customers whose store credit is expiring within your notice window, drafts a personalized reminder email with their balance and expiry date, and posts a Slack queue for staff approval. No reminder reaches a customer until a team member reviews it, helping you recover credit revenue while keeping outreach accurate.
- Expiring store credit is recovered as in-store revenue instead of lapsing unused
- Staff approve a draft queue instead of tracking credit expiry dates manually
- No customer is contacted about their credit balance without a human reviewing the message first
Built for consignment shop owners · resale boutique managers · secondhand store customer service teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.simpleconsign.comin a real browser with your saved login - no setup, no API keys. -
1
SimpleConsign - find customers with expiring store credit
simpleconsign.com
WebRun opens SimpleConsign to find customers with expiring store credit. - Open SimpleConsign and pull the customer store credit report
- Filter for customers whose credit balance expires within your configured notice window, typically 7 to 14 days
- Capture each customer's name, email address, credit balance, and expiry date
- Exclude customers who have already received a reminder for this expiry cycle
Done when Every customer with store credit expiring within the notice window is listed with their balance and contact details.
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2
Gmail - draft personalized expiry reminder emails
gmail.com How to Automate Gmail
WebRun opens Gmail to draft personalized expiry reminder emails. - Draft a friendly reminder email for each customer, addressed by name, with their specific store credit balance and exact expiry date
- Include a warm invitation to visit the store and use their credit before it lapses
- Add any relevant store hours or current promotions that might encourage a visit
- Save each email as a Gmail draft without sending it
Done when A Gmail draft store credit reminder exists for every qualifying customer, ready for staff review before sending.
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3
Slack - queue reminders for staff approval
slack.com How to Automate Slack
WebRun opens Slack to queue reminders for staff approval. - Post a Slack digest showing how many store credit reminders are queued for approval and the total credit value at risk of expiring
- Flag any customer with an unusually high credit balance for priority review
- Tag the staff member responsible for approving outgoing customer communications
Done when Staff have a Slack prompt with the count and value of store credit reminders awaiting approval in Gmail.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers about their expiring credit without staff approval?
No. Every reminder is saved as a Gmail draft and held until a staff member reviews and approves it. No customer receives a message without human sign-off.
How far in advance does it send the reminder?
You configure the notice window during setup, typically 7 to 14 days before expiry. WebRun reads each credit balance's expiry date from SimpleConsign and queues reminders accordingly.
What if a customer uses their credit before the reminder is sent?
WebRun reads live credit balances from SimpleConsign on every run, so customers who have already spent their credit before the notice goes out are excluded from the draft queue automatically.
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