Automated Circle Unanswered Post Alerts
Twice a day, WebRun signs in to Circle, walks the spaces you moderate for posts and comments with no reply, works out how long each has waited, posts the ageing list to your moderator Telegram group, and texts the on-call moderator through Twilio when anything passes your response promise.
How do I make sure every community post gets a reply?
WebRun watches your Circle community twice a day for member posts nobody answered. It records how long each has waited, posts the ageing queue to your moderator Telegram group with new-member first posts marked, and texts the on-call moderator through Twilio when a post passes your response promise.
- Unanswered posts are surfaced twice a day rather than at week's end
- A new member's first post is prioritised over everything else
- Moderators get a text only when a post actually breaches the promise
Built for community managers · course creators · membership businesses · moderator teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.circle.soin a real browser with your saved login - no setup, no API keys. -
1
Circle - find posts with no reply
circle.so
WebRun opens Circle to find posts with no reply. - Sign in to Circle and open each space you moderate
- Find member posts and questions with no reply from anyone
- Capture the member, the space, the post title, and how many hours it has waited
- Flag first posts from members who joined in the last 30 days
Done when Every unanswered post is listed with its space and waiting time.
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2
Telegram - post the moderation queue
telegram.org
WebRun opens Telegram to post the moderation queue. - Post the queue to your moderator group, oldest post first
- Show the space, the member, the topic, and the hours waited
- Mark first posts from new members so they are answered before anything else
- Include the total count so the moderation load is obvious
Done when Moderators have the current unanswered post queue in Telegram.
-
3
Twilio - text the on-call moderator
twilio.com
WebRun opens Twilio to text the on-call moderator. - Compose a short text listing only posts past your response promise
- Send it to the on-call moderator number on your approved internal list
- Never text a community member or any number taken from a profile
- Stay quiet when nothing has breached the promise
Done when The on-call moderator has been texted about every breached post, or none breached.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reply to members in the community?
No. WebRun never posts, comments, likes, or direct-messages inside Circle. It reads which posts are waiting and routes them to your moderators, so every member reply is written by a person.
Who receives the text alert?
Only the on-call moderator numbers you approve during setup. WebRun never texts a community member and never uses a phone number found on a member profile.
Does it hide, delete, or moderate any post?
No. It has no ability to remove content, ban a member, or change a space setting. The only outputs are an internal Telegram list and an internal text.
Related templates
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