Automated Boarding Incident Alerts
Every few minutes, WebRun checks the incident log in Google Sheets for new entries. When a new incident is found, it posts an alert to the manager Slack channel and sends a Telegram notification with the pet name, incident type, severity, and the time it was logged so the manager is notified immediately.
How do I get instant alerts when a boarding incident is logged?
Every 5 minutes, WebRun checks the boarding incident log in Google Sheets for new entries. When a new incident appears, it posts an immediate alert to the manager Slack channel and sends a Telegram notification with the pet name, incident type, severity, and time so managers are notified within minutes of any incident being logged.
- Managers are notified within 5 minutes of any new incident log entry
- High-severity incidents are flagged for immediate visibility
- No incident sits unread in a spreadsheet until the next manual check
Built for dog boarding facility managers · kennel owners · pet resort supervisors · doggy daycare managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
docs.google.com/spreadsheetsin a real browser with your saved login - no setup, no API keys. -
1
Google Sheets - detect new incident entries
google.com
WebRun opens Google Sheets to detect new incident entries. - Open the incident log Google Sheet and scan for rows added since the last check
- Capture the incident timestamp, pet name, run number, incident type, severity level, and staff member who logged it
- Skip rows already alerted in a previous run
Done when All new incident rows since the last run are captured with full details.
-
2
Slack - alert manager channel
slack.com
WebRun opens Slack to alert manager channel. - Post an alert to the manager Slack channel for each new incident
- Include pet name, run number, incident type, severity, time logged, and the logging staff member
- Flag high-severity incidents in bold so they are immediately visible
Done when Manager has a Slack alert for every new incident entry.
-
3
Telegram - send instant manager notification
telegram.org
WebRun opens Telegram to send instant manager notification. - Send a Telegram message to the manager's notification channel for each new incident
- Include the same key details: pet name, incident type, severity, and time
- High-severity incidents are sent as a priority message
Done when Manager has received a Telegram notification for every new incident.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact pet owners about incidents automatically?
No. WebRun only sends internal alerts to the manager via Slack and Telegram. Communicating with the pet owner is a decision for your team and is not handled by this workflow.
How quickly does the manager get notified after an incident is logged?
WebRun checks the Google Sheets incident log every 5 minutes, so the manager typically receives a Slack and Telegram alert within 5 minutes of a staff member logging a new entry.
What if a row is edited or corrected after it is logged?
WebRun alerts on new rows only. If an existing row is edited, it will not trigger a second alert. Staff should add a new corrected row if an update needs to re-notify the manager.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.