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Automated Birdeye Review Scorecards

Every Monday, WebRun opens Birdeye, pulls new review counts, average rating, and response rate across all locations for the past week, saves the report to Google Drive, and posts the scorecard to Slack so the reputation team starts the week with current numbers.

Runs on WebRun · Strict Lockdown policy
Every Monday at 9:00 AM WebRunorchestrates each step
1 Birdeye pull weekly review stats
2 Google Drive save the report
3 Slack post the scorecard
In short

How do I get a weekly scorecard of my Birdeye reviews?

WebRun opens Birdeye every Monday, pulls new review counts, average rating, and response rate across all your locations for the past week, saves the report to Google Drive, and posts the scorecard to Slack, so your reputation team starts the week knowing exactly where ratings moved and which location needs attention.

  • The team sees every location's rating trend every Monday
  • Rating drops get noticed the same week they happen
  • A running review history lives in Google Drive

Built for multi-location businesses · reputation management teams · franchise operators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.birdeye.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Birdeye - pull weekly review stats
    birdeye.com
    WebRun in Birdeye: pull weekly review stats
    WebRun opens Birdeye to pull weekly review stats.
    • Open Birdeye and review the past 7 days across all locations
    • Record new review count, average rating, and response rate
    • Note any location whose rating moved noticeably

    Done when This week's review numbers are captured for every location.

  3. 2
    Google Drive - save the report
    drive.google.com
    WebRun in Google Drive: save the report
    WebRun opens Google Drive to save the report.
    • Open the reputation-tracking folder in Google Drive
    • Save this week's report alongside prior weeks
    • Keep a running file so trends are easy to compare

    Done when This week's report is saved to Google Drive.

  4. 3
    Slack - post the scorecard
    slack.com
    WebRun in Slack: post the scorecard
    WebRun opens Slack to post the scorecard.
    • Post the scorecard to the reputation channel in Slack
    • Highlight the location with the biggest rating change
    • Compare this week's numbers to last week's for context

    Done when This week's scorecard is posted to Slack.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.birdeye.com
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Review scorecard · Slack
OutputWhat each run produces - A weekly scorecard of new reviews, average rating, and response rate by location.
Report
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Does it reply to reviews for me?

No. WebRun only reads review counts, ratings, and response rate. Replying to a review is always written and posted by your team.

Which locations does it cover?

All locations connected to your Birdeye account. Each location's numbers are broken out in the report, not just a blended total.

Where can I see past weeks?

In the reputation-tracking folder in Google Drive, where WebRun saves a running file so you can compare week over week.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.