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Automated Birdeye Business Listing Audits

Every Monday, WebRun opens Birdeye, checks each location's listings across the connected directory sites, compares the business name, address, phone number, and opening hours against your source of truth, posts a per-location fix list to Microsoft Teams, and texts you through Twilio when a customer-facing detail is wrong.

Runs on WebRun · Strict Lockdown policy
Every Monday at 8:00 AM WebRunorchestrates each step
1 Birdeye audit listings across directories
2 Microsoft Teams post the fix list per location
3 Twilio text the urgent mismatches
In short

How do I keep my business listings consistent across directories?

WebRun opens Birdeye every Monday and audits each location's listings across the connected directories, comparing name, address, phone, and hours against your source of truth. It posts a per-location fix list to Microsoft Teams and texts you through Twilio when a phone number or address is wrong.

  • Wrong hours and dead phone numbers are caught the week they appear
  • Every location gets its own fix list instead of one long report
  • Duplicate listings are surfaced before they split your reviews

Built for multi location marketers · franchise operators · local SEO teams · clinic and retail groups

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.birdeye.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Birdeye - audit listings across directories
    birdeye.com
    WebRun in Birdeye: audit listings across directories
    WebRun opens Birdeye to audit listings across directories.
    • Open Birdeye and work through each location you manage
    • Read how the business name, address, phone number, and opening hours appear on every connected directory site
    • Compare each one against the correct details you have set as the source of truth and record the mismatches
    • Note any duplicate listing for the same location, since two records split reviews and confuse customers
    • Build a fix list rather than editing anything: WebRun does not publish a listing change on its own

    Done when Every location has a list of the exact fields that differ, by directory.

  3. 2
    Microsoft Teams - post the fix list per location
    microsoft.com
    WebRun in Microsoft Teams: post the fix list per location
    WebRun opens Microsoft Teams to post the fix list per location.
    • Post the marketing channel one section per location with the mismatches found
    • Show the directory, the field, the value showing publicly, and the value it should be
    • List duplicate listings separately with the link to each record
    • Say nothing on a week when every listing already matches

    Done when The team has this week's fix list, grouped by location.

  4. 3
    Twilio - text the urgent mismatches
    twilio.com
    WebRun in Twilio: text the urgent mismatches
    WebRun opens Twilio to text the urgent mismatches.
    • Send a short text to your own saved team number when a phone number or address is wrong, since those turn customers away today
    • Name the location, the directory, and the wrong value
    • Text only the numbers on your team list. WebRun never texts a customer

    Done when The urgent mismatches have reached the person who can fix them.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.birdeye.com
ScheduleRuns automatically on this cadence
Every Monday at 8:00 AM
DeliveryHow each run's result reaches you
Listing fix list · Microsoft Teams
OutputWhat each run produces - Per location, every directory where the name, address, phone, or hours differ from your source of truth, plus any duplicate listings found.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it change my listings itself?

No. WebRun builds the fix list and stops there. Publishing a corrected address, phone number, or set of hours to a directory is left to a person, because a listing edit is public and hard to walk back.

Does it text customers?

No. Twilio only messages the team numbers you save during setup. WebRun never sends a text to a customer, a reviewer, or anyone outside your own alert list.

What does it treat as the correct details?

The name, address, phone, and hours you set as the source of truth during setup. Every directory is compared against that one record, so the audit never guesses which version is right.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.