Automated Baidu Tieba Brand Monitoring
Every morning, WebRun opens Baidu Tieba, searches the bars and keywords you track for new posts and replies mentioning your brand or products, sorts them by sentiment and reach, sends the digest to your Telegram group, and queues a Twilio alert to the duty manager whenever a thread looks like it is escalating.
How do I monitor Baidu Tieba for mentions of my brand?
WebRun searches Baidu Tieba every morning across the bars and keywords you track, capturing new posts and replies about your brand with their reach and sentiment. It sends the digest to your Telegram group and queues a Twilio alert to the duty manager for any negative thread that is escalating.
- Negative threads are seen the morning after they start
- Pile-ons trigger an alert while they are still small
- Nothing is ever posted to the forum without a human writing it
Built for community managers · brand teams · China market marketers · customer support
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
tieba.baidu.comin a real browser with your saved login - no setup, no API keys. -
1
Baidu Tieba - search for brand mentions
tieba.baidu.com
WebRun opens Baidu Tieba to search for brand mentions. - Open Baidu Tieba and search each bar and keyword you track
- Capture new posts and replies from the past day with the thread title, author, and link
- Note the reply count and view count so reach is visible
- Sort each mention as positive, neutral, or negative and summarise it in one line
- Read only. Never post, reply, or vote on a thread
Done when Every new mention from the past day is captured with its reach and sentiment.
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2
Telegram - send the daily digest
telegram.org
WebRun opens Telegram to send the daily digest. - Send your community group a Telegram digest of the day's mentions
- Lead with negative threads, then high-reply threads, then the rest
- Give each mention one line with the thread link and the reply count
- Say plainly when the day had no new mentions
Done when The team has today's mention digest with the negatives first.
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3
Twilio - queue the escalation alert
twilio.com
WebRun opens Twilio to queue the escalation alert. - Draft a short alert text to the duty manager when a negative thread passes your reply threshold
- Include the thread title, the reply count, and the link
- Queue the message for review rather than sending it, and hold it until a human releases it
- Skip the queue entirely on a day with no escalating thread
- Never draft a reply to the forum. A human writes any public response
Done when An escalation alert is queued and unsent for every thread crossing the threshold.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it post or reply on the forum?
No. WebRun reads Baidu Tieba only. It never posts a thread, writes a reply, votes, or reports a user. Any public response is written and posted by a person.
Does the escalation text send itself?
No. The alert is queued in Twilio and held until a human approves and releases it, so no message goes to the duty manager without someone reading it first.
What counts as an escalating thread?
A mention you have marked negative that also passes the reply count you set, for example ten replies in a day, so ordinary grumbles stay in the digest and real pile-ons get flagged.
Related templates
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